Rootkit zeroaccess

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by SparklyFudly, Apr 2, 2012.

  1. SparklyFudly

    SparklyFudly Private E-2

    Hi there !

    I had problems with my pc, Mozilla would close itself after a few minutes of use, i ran Malwarebytes and it found Trojan 2botR Gen and PUM Hijack StartMenu. I used the program to quarantine and then remove them. Then restarted the system. On reboot i noticed that most of my start menu had gone, i tried to run Malwarebytes again from the comouter/programs file but it would stop at 4 minutes and the system would freeze. I tried to run the program in safe mode but it wouldn't open. I used Combofix and it told me i had Rootkit ZeroAccess in tcp/ip staticm i used the program to remove it.

    I have not lost internet access and the system is working but i haven't got my start menu.

    It feels like there are probably still remnants of infection left.

    I have followed all the steps in READ & RUN ME FIRST and have saved the appropriate logs.

    Can you help me to check that my system is clean and to get my start menu back ?

    Many thanks !
     
  2. SparklyFudly

    SparklyFudly Private E-2

    After reading several other threads i have also run TDSSKiller and it picked up Rootkit.Boot.Sinowal.b - I have used the cure option with the program and rebooted - log available.
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    You need to attach all of the logs as stated in the READ & RUN ME so that we can attempt to help you.
     

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