help I have done the me first stuff

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by nashnwo0, Oct 16, 2007.

  1. nashnwo0

    nashnwo0 Private E-2

    But I did have troubles with going into safe mode without a network. I see that AVG and Panda didn't like my spynomore? Is this product a scam and I shouldn't have paid for it? :eek: Here are the main problems I seem to have infected:

    Generic.Virtob.1.5F5EAB20
    Backdoor.Pcclient.GV
    Trojan.Vundo.DNR
    Trojan.Clicker.Agent.NP
    Trojan.Fotomoto.E
    Virtumonde

    and yes I have ran the VundoFix.exe but it keeps rebooting and finding new files. I also have a log from VundoFix.exe
     

    Attached Files:

    nashnwo0, Oct 16, 2007
    #1
  2. nashnwo0

    nashnwo0 Private E-2

    Here are the others
     

    Attached Files:

    nashnwo0, Oct 16, 2007
    #2
  3. nashnwo0

    nashnwo0 Private E-2

    Here is the hijackthis log. Well I'm going to head off to bed its 8am here hopefully someone can figure out how to get ride of all the Trojans and Virus's because nothing seems to work for me.

    THANKS!!!!
     

    Attached Files:

    nashnwo0, Oct 16, 2007
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your ShowNew log is incomplete. Please follow the instructions here Running ShowNew

    You also failed to have AVG Anti-Spyware fix anything ...re-run it and have it fix everything it finds!

    Remove all of your IE toolbars ... esp.: Security Toolbar

    * Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
    * On the page that opens, scroll down to DomainService
    * then right click the entry, select Properties and press Stop Service.
    * When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
    * Click OK until you get back to Windows.

    * Next, run HJT, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
    * At the lower right, click on the Config button
    * Then click the Misc tools button
    * Select Delete an NT Service
    * Copy/paste DomainService into the box that opens, and press OK
    * If you receive any error messages just ignore them and continue.
    * Now exit HJT but do not reboot when it tells you it needs to. We will do that further down after running HJT again to fix some other items.

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking fix, exit HJT.

    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:

    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt

    Attach new logs for:
    ShowNew
    GetRUnKeys
    HJT
    Avenger
     
    TimW, Oct 16, 2007
    #4
  5. nashnwo0

    nashnwo0 Private E-2

    Thats odd that ShowNew log was incomplete and sorry about the avg scan I attached the wrong one here is the one where I did fix the stuff. I had ran AVG again just to make sure and it didn't pick up anything.
     

    Attached Files:

    nashnwo0, Oct 16, 2007
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:
    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt

    Attach new logs for:
    ShowNew
    GetRUnKeys
    HJT
    Avenger
     
    TimW, Oct 17, 2007
    #6
  7. nashnwo0

    nashnwo0 Private E-2

    Thanks for the help TimW I found as of the last few times I reboot my computer I get this error:

    Generic Host Process for Win32 Services has encountered a problem and needs to close. The error signature is:

    szAppName: svchost.exe szAppVer: 5.1.2600.2180 szModName: unknown szModVer: 0.0.0.0 offset: 00000000

    error Report Contents:
    The Following files will be included in this error report
    C:\TEMP\WERcf7e.dir00\svchost.exe/mdmp
    C:\TEMP\WERcf7e.dir00\appcompat.txt

    I also have 2 icons on my desktop everytime I get ride of them they show back up again once I reboot they are:

    Live Safety Center and Online Security Guide

    I have also noticed that whatever that is screwing up my computer is also messing with my volume controler.

    The avenger seemed to get ride of what the scripted said to I have attached the log and new hjt log and the new newfiles.txt.
     

    Attached Files:

    nashnwo0, Oct 17, 2007
    #7
  8. nashnwo0

    nashnwo0 Private E-2

    I also noticed these in my Temp folder don't know where they came from.
     

    Attached Files:

    nashnwo0, Oct 18, 2007
    #8
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Download this file - Combofix.exe
    2. Double click combofix.exe & follow the prompts.
    3. When finished, it will produce a log for you. Attach this log to your next reply

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    First log is the schedule for when Java will look for an update...not a problem...we will stop it.

    The second is the debug log for Messenger. We will kill that also.

    Disable/Remove Windows Messenger

    Did you run the HJT and ShowNew logs before you ran Avenger?

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:

    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt

    Attach new logs for:
    ShowNew
    GetRunKeys
    HJT
    ComboFix
    Avenger
     
    TimW, Oct 18, 2007
    #9
  10. nashnwo0

    nashnwo0 Private E-2

    I do it the way you post it.
     

    Attached Files:

    nashnwo0, Oct 18, 2007
    #10
  11. nashnwo0

    nashnwo0 Private E-2

    here are the other log files. I no longer have the caution sign blinking at me thats a good thing thanks again TimW
     

    Attached Files:

    nashnwo0, Oct 18, 2007
    #11
  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs look clean. You may uninstall any programs we had you download (including CounterSpy, etc).

    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used Pocket Killbox during your cleanup, do the below
    * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    8. If you are running Windows XP or Windows ME, do the below:
    * go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
    * How to Protect yourself from malware!
     
    TimW, Oct 19, 2007
    #12
  13. nashnwo0

    nashnwo0 Private E-2

    Thanks for all your Help TimW!! I will run the final steps because there is these online security guide and live safety icons still on my computer that I haven't seen before this happen.:)
     
    nashnwo0, Oct 19, 2007
    #13
  14. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Can you not just right click and delete those icons?

    If not ....
    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:
    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
     
    TimW, Oct 19, 2007
    #14
  15. nashnwo0

    nashnwo0 Private E-2

    everything is working great except the volume control do you think it was possible that something got removed with the malware to make it not work anymore. I do have the drivers for my motherboard. I tried to re-install it and I still only get the system sound and thats it. I have a ASUS P4S800 motherboard. I will be going on vacation for 2 weeks so may not get around to fixing it which isn't that big of a deal just was wondering about the volume control.

    Thanks again TimW your help is very much so appreciated.
     
    nashnwo0, Oct 20, 2007
    #15
  16. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Not a problem .....:)

    Post in the software or hardware section to try to sort out your volume control problem.
     
    TimW, Oct 20, 2007
    #16

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