Unable to install Windows updates

Discussion in 'Software' started by Captain Drift, Feb 14, 2012.

  1. Captain Drift

    Captain Drift Corporal

    Hello,

    I am unable to install the windows updates for Microsoft Office 2003 SP3 and .NET framework 1.1
    I have installed and shut down, installed 1 by 1 and still they appear on the next start up.

    I have run Ccleaner, and all the malware tools and it is clean, This is a legitimate version of all software.

    This is driving me mad.
     
  2. Tracktor

    Tracktor Private E-2

    There was a tool for such problems.

    You can try it if you're using one of the mentioned operating systems.

    Microsoft Support Link
     
  3. Captain Drift

    Captain Drift Corporal

    Hello Traktor,
    Thank you for the post,
    I have already run through all the malware scans and everything came up blank.

    All i want is to install the latest windows updates :(
     
  4. plodr

    plodr Major Geek Super Extraordinaire

    You did not mention what version of windows you are running.
    Did you go through windows update or the catalog or both?
    Catalog http://www.microsoft.com/download/en/details.aspx?id=8
    What security programs are running? Do you have something like WinPatrol running also?
     
  5. Captain Drift

    Captain Drift Corporal

    Sorry
    Using Windows XP Pro Version 2002 SP3
    This is going through Windows update and Auto updates.
    Running Trend Micro Security Agent

    Never used Winpatrol

    Office 2003 SP3 I have downloaded from the catalog and run the file, but this also fails to update.
     
  6. Caliban

    Caliban I don't need no steenkin' title!

    Greetings, Captain Drift...

    You might try running this MS Fix it, then see if the Office update will run...

    Also, here is the MS KB article 304498 concerning Office update failures...
     
  7. motc7

    motc7 Vice Admiral (Starfleet)

    Not trying to take the easy way out here, but is there a reason why you are still on Windows XP?
     
  8. plodr

    plodr Major Geek Super Extraordinaire

    Because I like XP. I have software that runs well on it and it will be patched until August 4th 2014. Maybe his/her reasons are similar.
     
  9. Captain Drift

    Captain Drift Corporal

    Its a work computer and they denote I have to run XP, many of the systems I have to access do not work with windows 7 :(
    Thanks Caliban and Plodr,
     
  10. Captain Drift

    Captain Drift Corporal

    I have removed all the .net framework and now been able to install the update associated to this.
    I am now offered Office 2007 SP3 as an update so will try removing MS office and reinstalling.
     
  11. Caliban

    Caliban I don't need no steenkin' title!

    Thanks for the update - keep us posted...
     

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