Virus.Win32.Virut.ce/win32.vitro

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by rulybatters, Apr 25, 2009.

  1. rulybatters

    rulybatters Private E-2

    Hi,

    My brother has asked me to fix his notebook because he knows even less than i do about pc's. He thinks he has a virus on it.

    Yesterday when running AVAST ANTIVIRUS HOME i saw the virus is called WIN32.VITRO.

    For the moment i can't post any logs from any program because the virus has allready infected and corrupted all *.exe files on the notebook.

    I'm glad windows is 'still' working so i can back-up his important files for school.

    I think I'll have to format his pc en reinstall everything.

    The problem i have is the following:

    1/ he didn't get a cd/dvd with the notebook containing windows vista OS
    2/ there is a standard HP restore partition on his hdd but i don't know how to use that.

    Can somebody please help me??

    The notebook is a HP Pavilion DV6500
    Windows Vista home premium SP1


    Many thanks in advance !

    rulybatters
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You will have to post a question about how to restore from this in the Software Forum. And yes you do need to reinstall due to the Virut/Vitro infection per my below info.


    I can see the reason for your problems. Your logs show that your Windows Operating system files have become infected and there is no known reliable fix for this. In addition there are many many other infected files. We could spend a lot of time trying to remove this infection, but odds are that it will not work because the nature of the infection has so many executable system files infected that as soon as we fix one file, other files that are infected will almost immediately or upon the next reboot, just reinfect the files. In addition, your PC would still basically be unreliable/untrustworthy even if we manage to fix the infected files that we can see since there could be many more that we are not seeing.

    The safest thing for you to do is backup your personal data immediately since your PC could possible become unbootable at any point in time. Do not back up any executable files. This includes programs that you have downloaded since any of them could be infected.

    Once you backup, you need to delete all partitions, repartition, format partitions and reinstall Windows.
     
  3. rulybatters

    rulybatters Private E-2

    thanks very much for the info...

    ill try it out, and let you know whether it worked

    grtz,

    rulybatters
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome and please do let us know what happens.
     

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