Problems Booting

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by mollymooster, Feb 24, 2009.

  1. mollymooster

    mollymooster Private E-2

    When I try to boot the computer Windows hangs up on a blue screen. The only way to run Windows is to fixboot from Windows restore, however when the computer is restarted it again hangs ups and I have to run fixboot again.
    Not sure if it's Malware, but the problem started about 3 days ago.
    Thank you for any advice or assistance.
     

    Attached Files:

  2. mollymooster

    mollymooster Private E-2

    Fourth attachment
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The scans seem to have taken care of the malware......we just need to use windows explorer to find and delete:
    c:\windows\Tasks\AD8FD1E8918445E8.job
    c:\docume~1\warren\applic~1\4tool\Htmstoredent.exe

    Now go to msconfig / boot.ini and check each boot path.

    Tell me what you find.
     
  4. mollymooster

    mollymooster Private E-2

    Thank you Tim,
    I deleted both the files you suggested.
    Still having the same problem.
    The boot path says,
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Right click start / explore / scroll down to the C:\WINDOWS\ServicePackFiles\i386 and look for the hal.dll. If you find it, copy and then paste it into the “C:\WINDOWS\System32” folder.
     

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