CoolWWWSearch

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by dyson, Feb 7, 2005.

  1. dyson

    dyson Private E-2

    I can't get rid of the "CoolWWWSearch" malware. I ran Adaware and Spybot in safe mode and normal mode and they detect 11 files. I delete them, but next time I restart the computer they're back. Can someone help me?
     
  2. TheOldThug

    TheOldThug First Sergeant

    Welcome :eek:

    We ask that you first try to do ALL the TUTORIAL listed below.

    This site has alot of good tools for cleaning up your computer. It's very important that the first thing you do is the following:

    First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal.
    If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

    NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.

    Try this... you may find it's all you need. If not post your results and I am sure someone will help you. Everyone is quite busy, as you can see by the number of posts, so hang in there.
    Good Luck!! :)

    After doing ALL of the above if you still have a problem:

    Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

    Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, INCLUDING YOUR WEB BROWSER, e-mail. Close before running Hijack This!

    To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder for example C:\Program Files\HJT
     

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