Keyboard laptop

Discussion in 'Hardware' started by mkstainton, Jun 20, 2007.

  1. mkstainton

    mkstainton Private E-2

    I am trying to fix a friends laptop, ACER ASpire 3650, where he was having it freeze up before it would boot. He wanted to format and re-install XP PRO.
    I could not boot in safe mode, last known configuation normal or anything. I downloaded a boot disk and whenever any of the boot programs started, it froze while trying to load keyboard drivers. I was able to erase the drive, but could not format because I could not get any of the partition programs to boot either. They all froze while trying to load keybrd.CAB

    I was able to run a couple of programs to check the HD and no errors were found.
    I have tried to re-install XP and it freezes. I have now just tried to load WIN 2000 and it froze while trying to detect and install keyboard drivers. I have checked and no keys are stuck pressed. Any suggestions???
     
  2. Scousetechie

    Scousetechie Specialist

    Can you enable USB support in the BIOS then plug a USB keyboard in and try to load the OS using a USB keyboard and mouse?
     
  3. hopperdave2000

    hopperdave2000 MajorGeek

    I was going to suggest an 'external' keyboard also. It doesn't necessarily have to be USB- many laptops have PS2 ports for keyboards and/or mice too. If all else fails, unplug the AC adapter, remove the battery, and remove the keyboard and remove/reseat the cable connecting the keyboard to the main board. It could be that it's loose, or there's dust in there, or ??????

    hd2k
     

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