Malware found

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by geek_love, Oct 28, 2008.

  1. geek_love

    geek_love Private E-2

    A while back my friend found some malware on her laptop (running XP) with a CA Yahoo! Antispy scan, and deleted it. Soon after, her machine slowed to a near standstill, and she found through trial and error that the "remedy" for that was to uninstall her AVG protection, which actually did get her back up to speed. I put the new AVG 8.0 Free on her machine, but it was so resource-hungry and slow that she uninstalled it.

    She's gone a few weeks without any protection at all, so I decided I'd install what I always use for real-time protection - avast! 4.8 Home, and ThreatFire.

    After installing avast!, I did a full system scan and found the trojan "Win32: Faker-J [Spy]", which was somewhere in her System Restore file (sorry, I don't know exactly where).

    The ThreatFire scan turned up another trojan - Trojan.EZESP in C:\Windows\System32\ezSP_Px.exe.

    I proceeded to follow your READ AND RUN ME FIRST protocol. Malwarebytes turned up something it called "Rogue Antispyware 2008," which I had it delete.

    Now her computer isn't as slow as it was, but I'd really appreciate it if someone could look at the logs and make sure that it's completely free of malware. I'll post them in the next few minutes.

    Thanks!
     
  2. geek_love

    geek_love Private E-2

    Oops! Re: Malware found

    Sorry! I just realized I posted to the wrong forum. I'll post to Malware Removal now.
     
  3. geek_love

    geek_love Private E-2

    I posted this a few minutes ago to the wrong forum. Sorry about that. Anyway...

    A while back my friend found some malware on her laptop (running XP) with a CA Yahoo! Antispy scan, and deleted it. Soon after, her machine slowed to a near standstill, and she found through trial and error that the "remedy" for that was to uninstall her AVG protection, which actually did get her back up to speed. I put the new AVG 8.0 Free on her machine, but it was so resource-hungry and slow that she uninstalled it.

    She's gone a few weeks without any protection at all, so I decided I'd install what I always use for real-time protection - avast! 4.8 Home, and ThreatFire.

    After installing avast!, I did a full system scan and found the trojan "Win32: Faker-J [Spy]", which was somewhere in her System Restore file (sorry, I don't know exactly where).

    The ThreatFire scan turned up another trojan - Trojan.EZESP in C:\Windows\System32\ezSP_Px.exe.

    I proceeded to follow your READ AND RUN ME FIRST protocol. Malwarebytes turned up something it called "Rogue Antispyware 2008," which I had it delete.

    Now her computer isn't as slow as it was, but I'd really appreciate it if someone could look at the logs and make sure that it's completely free of malware. I'll post them in the next few minutes.

    Thanks!
     
  4. geek_love

    geek_love Private E-2

    Here are the MGTools, ComboFix, and SAS logs.
     

    Attached Files:

  5. geek_love

    geek_love Private E-2

    And the MBAM log.
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Note you are using an out of date version of MGtools.

    Things in SR can only be removed by toggle SR off and then back on.

    Threatfire is wrong. This is for drag and drop type CD/DVD burning. See this:

    http://www.bleepingcomputer.com/startups/ezSP_Px.exe-1652.html


    Other than what was removed by the cleaning procedure, the logs are clean, but you should have uninstall Viewpoint Media Player in step 1 of the READ ME.

    You also have left overs from Symantec slow this PC down. Please run the below then reboot. After reboot run it one more time.

    Norton Removal Tool (SymNRT)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  7. geek_love

    geek_love Private E-2

    Hi, chaslang. Thank you for going over the logs and responding.

    Should I update the MGTools and run again?

    I didn't remove the Viewpoint Player because I'm not familiar enough with my friend's programs to do any ADD/REMOVE unless it was obviously (well, obviously to me) malware. Is the Viewpoint Player malware? In any case, I've uninstalled it now.

    If the MGTools scan is okay as is, I'll finish as you've directed.
     
    Last edited: Oct 30, 2008
  8. geek_love

    geek_love Private E-2

    Okay, I just did a quick CA Yahoo Antispy scan and found KaZaA (P2P) and Bifrost (Backdoor). Given the logs I submitted, would these be false positives?
     
  9. geek_love

    geek_love Private E-2

    And the complete scan found one more: Prockill (Misc Tool).
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Did you finish ALL of my final instructions. If not, then you need to 100% of my final instructions before reporing anything else to me.;)

    Yes Viewpoint is consider malware by some people especially with the directions they are headed in. In reality it better fits into the foistware category which is anything you did not knowingly ask to have installed and in most cases will never need or want. And in addition, even though you uninstall it, AOL will just install it again without asking for your permission. Thus, the reason some consider it malware.
     
  11. geek_love

    geek_love Private E-2

    Okay, sorry, sorry.

    I ran the Norton removal tool, but then, where it says, "If you are not having any other malware problems, it is time to do our other steps," I took that to mean that if I found any other concerns, I should wait to do those steps. But I've been wrong so many times this week I should just go to bed for a few days- my brain must be on vacation. So, again, sorry.

    I finished the other steps and now there are no more detections of malware. Her system still seems slow sometimes - slower than before the first time we found malware - when I do scans and searches. I've CCleaned the files and registry, and defragged the disk and registry. I don't think any of that had ever been done. CCleaner took out a load of stuff, but then I was surprised to find only 2-3% defragmentation of the disk and registry. That's unusual for a computer that's seen several years of use without any defragging, right?

    So the machine's apparently free of malware, but do you have any thoughts on why it's still scanning and searching slowly?
     
  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    The PC needs at least twice the amount of RAM that is currently installed. Dumping McAfee's SiteAdvisor and PC Tools Threatfire may help.
     
  13. geek_love

    geek_love Private E-2

    Okay, understood. Thank you for all your help. I do appreciate it.
     
  14. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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