SanDisk Flash Drive No Longer Works

Discussion in 'Hardware' started by artesia7, Jan 22, 2009.

  1. artesia7

    artesia7 Private E-2

    My SanDisk 1.0 GB Cruzer no longer works on my Dell Dimension 2400 (Intel Pentium 4 Processor, Windows XP SP3 Home Edition) but does work on the Dell Inspiron Notebook (Same OS but Professional Edition). I have tried all three USB ports to no avail.

    Windows Explorer shows a drive G: Removable Disk (I changed the drive letter from F based on someone's suggestion). When the flash was working, I would see E: and F: both.

    I had previously copied data from the Dimension to the flash drive on several occasions.

    Coincidentally, HP Solution Center cannot detect my HP :7680 Officejet PRo All-in-One, which is plugged into a USB port. Solution Center says it cannot find any HP devices. So I am unable to scan photos onto the computer.

    Are these problems related? Or do I have two problems?
     
  2. buggabear

    buggabear MajorGeek

    Can you trying going to device manager and see if your universal serial bus controllers are on line (no yellow marks) and working.
     
  3. artesia7

    artesia7 Private E-2

    Here is what Device Manager lists for USB:

    HP Officejet Pro L7680 (DOT4USB)
    Intel(r) 82801DB/DBM USB 2.0 Enchanced Host Controller - 24CD
    Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
    Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
    Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7
    USB Composite Device
    USB Composite Device
    USB Composite Device
    USB Mass Storage Device
    USB Printing Support
    USB Root Hub
    USB Root Hub
    USB Root Hub
    USB Root Hub

    Properties for all the above indicate device is working properly.

    However, when I insert the flash drive into the USB port in the front of the computer, the first "USB Composite Device" changes to "Unknown Device" and
    "No drivers are installed for this device" shows in the Device Status box.

    When I Troubleshoot and check the USB Root Hubs, all are working properly.

    Thanks for the reply; I hope this information is useful.

    ------> Tom
     

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