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  #1  
Old 11-27-13, 21:50
plomper1 plomper1 is offline
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Default WAJAM INFECTION andluhe and zeroaccess

hi
i dont know how this started but avg says i have WAJAM INFECTION and luhe and zeroaccess
here are the logs
thanks in advance
Attached Files
File Type: txt RKreport[0]_S_11272013_193402.txt (5.9 KB, 2 views)
File Type: log HitmanPro_20131127_2201.log (245.3 KB, 1 views)
File Type: txt MBAM-log-2013-11-27 (19-08-52).txt (50.0 KB, 1 views)
File Type: zip MGlogs.zip (285.6 KB, 1 views)
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  #2  
Old 11-27-13, 22:57
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chaslang chaslang is offline
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Default Re: WAJAM INFECTION andluhe and zeroaccess

You have a few different versions of ZeroAccess. This will take a few iterations to complete.


Uninstall the below programs. If you do not find them or they will not uninstall, just keep going.
Connect DLC 5 Toolbar for IE
Search Protect by conduit
Wajam
  • Exit any programs that you may have started. Shutdown protection software too.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • Rerun RogueKiller ( if running Vista,Win7, or Win8 user right-click and select Run as Administrator to run ) for WinXP and Win 2K just double click to run
  • Wait until Prescan has finished
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and attach the content of the Notepad into your next reply.
  • The log should be found in a new RKreport[x].txt on your Desktop
  • Exit/Close RogueKiller and immediately reboot your PC.
  • After reboot attach the above RogueKiller log.
  • Now run new scans with RogueKiller and also Hitman Pro. Save the new logs and attach them too.

Now please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Attach JRT.txt to your next message.


Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

Then attach the below logs:
  • the new RogueKiller and Hitman Prologs
  • the JRT.TXTlog
  • C:\MGlogs.zip
Make sure you tell me how things are working now!
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  #3  
Old 11-28-13, 01:14
plomper1 plomper1 is offline
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Default Re: WAJAM INFECTION andluhe and zeroaccess

there is a pop up on the left of broswers windows with a T in top left corner and below it says Related Searches and a list
Attached Files
File Type: txt JRT.txt (8.2 KB, 2 views)
File Type: txt RKreport[0]_S_11282013_013500.txt (1.9 KB, 4 views)
File Type: zip MGlogs.zip (274.7 KB, 2 views)
File Type: log HitmanPro_20131128_0201.log (5.1 KB, 1 views)
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  #4  
Old 11-28-13, 09:35
plomper1 plomper1 is offline
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Default Re: WAJAM INFECTION andluhe and zeroaccess

also im getting a page asking me to take surveys on website
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  #5  
Old 11-28-13, 12:34
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Default Re: WAJAM INFECTION andluhe and zeroaccess

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R3 - URLSearchHook: (no name) - {7473b6bd-4691-4744-a82b-7854eb3d70b6} - (no file)
O2 - BHO: outobox - {30f06672-0e95-41a9-80cb-dee386af99ad} - C:\Program Files (x86)\outobox\outoboxbho.dll
O3 - Toolbar: (no name) - {95B7759C-8C7F-4BF1-B163-73684A933233} - (no file)
O23 - Service: Update outobox - Unknown owner - C:\Program Files (x86)\outobox\updateoutobox.exe
O23 - Service: Util outobox - Unknown owner - C:\Program Files (x86)\outobox\bin\utiloutobox.exe

After clicking Fix, exit HJT.

Now uninstall the below program. If you do not find it or it will not uninstall, just keep going.
outobox 2013.11.12.181539

Please download OTM by Old Timer and save it to your Desktop.
  • Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
  • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
    (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
    the code box
Code:
:Processes
explorer.exe

:Services
Update outobox
Util outobox
 
:Files
C:\Program Files (x86)\outobox
C:\Program Files (x86)\Google\Desktop\Install
C:\Windows\TEMP\*.*
C:\Users\Famille Cabessa\AppData\Local\Temp\*.*
:Reg
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{30f06672-0e95-41a9-80cb-dee386af99ad}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{95B7759C-8C7F-4BF1-B163-73684A933233}"=-
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\outobox]
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]
  • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
    ) and choose Paste.
  • Now click the large button.
  • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
  • Close OTM.
Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

Then attach the below logs:
  • the C:\_OTM\MovedFiles log
  • the JRT.TXTlog
  • C:\MGlogs.zip
Make sure you tell me how things are working now!
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  #6  
Old 11-28-13, 19:53
plomper1 plomper1 is offline
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Default Re: WAJAM INFECTION andluhe and zeroaccess

everything looks a lot better now
Thanks
Attached Files
File Type: log 11282013_162113.log (39.1 KB, 1 views)
File Type: zip MGlogs.zip (273.8 KB, 1 views)
File Type: txt JRT.txt (742 Bytes, 2 views)
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  #7  
Old 11-28-13, 20:05
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chaslang chaslang is offline
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Default Re: WAJAM INFECTION andluhe and zeroaccess

You're welcome. Your logs are clean.

If you are not having any other malware problems, it is time to do our final steps:
  1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
  2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
  3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
  4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
  5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
  6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
  7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
    • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
    • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
    • Then we want you to Enable System Restore to create a new clean Restore Point.
  8. After doing the above, you should work thru the below link:
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  #8  
Old 11-28-13, 20:28
plomper1 plomper1 is offline
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Default Re: WAJAM INFECTION andluhe and zeroaccess

As always
YOU ROCK!!!
Thanks
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  #9  
Old 11-29-13, 11:53
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Default Re: WAJAM INFECTION andluhe and zeroaccess

You're welcome again. Surf safely!
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