MajorGeeks Support Forums

Go Back   MajorGeeks Support Forums > ----------= PC, Desktop and Laptop Support =---------- > Malware Removal
Register FAQ Members List Calendar Casino Mark Forums Read

Malware Removal Malware removal forum. Please see the READ ME FIRST thread before you post. Forum is staffed by a small number of volunteers, please be patient.


Closed Thread
 
Thread Tools Display Modes
  #1  
Old 03-23-13, 21:51
crimsoncuda crimsoncuda is offline
Private E-2
 
Join Date: Apr 2010
Posts: 7
Thanks: 2
Thanked 1 Time in 1 Post
Default Please help with malware removal

Hello,

I performed the malware removal instructions but I believe I still have malware. It isn't as bad as before (website redirection) but I've noticed that just about every website I go to still has highlighted links on certain words that link to some website. I've attached the logs for you.

Thank you for all your help.
Attached Files
File Type: zip MGlogs.zip (332.3 KB, 0 views)
File Type: log HitmanPro log.log (5.9 KB, 2 views)
File Type: txt RKreport[1]_S_03232013_02d1701.txt (2.8 KB, 1 views)
File Type: txt TDSSKiller log.txt (75.4 KB, 1 views)
File Type: txt MBAM log.txt (3.5 KB, 0 views)
Sponsored links
  #2  
Old 03-24-13, 15:51
TimW's Avatar
TimW TimW is offline
MajorGeeks Administrator - Jedi Malware Expert
 
Join Date: Jan 2005
Location: The recesses of my mind!
Posts: 47,033
Thanks: 456
Thanked 4,737 Times in 4,472 Posts
Default Re: Please help with malware removal

Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Registry tab and locate these detections:
  • [RUN][SUSP PATH] HKCU\[...]\Run : SearchProtect (C:\Users\Spencer\AppData\Roaming\SearchProtect\bin\cltmng.exe) [7] -> FOUND
    [RUN][SUSP PATH] HKUS\S-1-5-21-138681602-465770297-215592984-1002[...]\Run : SearchProtect (C:\Users\Spencer\AppData\Roaming\SearchProtect\bin\cltmng.exe) [7] -> FOUND
    [TASK][SUSP PATH] Updater21804.exe : C:\Users\Spencer\AppData\Local\Updater21804\Updater21804.exe /extensionid=21804 /extensionname="Coupon Companion Plugin" /chromeid=jneaojaoiajhnemidnjhoempalnidbhj [-] -> FOUND

Place a checkmark each of these items, leave the others unchecked.
Now press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message. (How to attach)
Do not reboot your computer yet.

Now run Hitman and have it fix everything it found, including the PUP's.

Reboot and rescan with both RogueKiller and Hitman and attach those logs as well.
__________________
Major cake licker.
YCLAHTW, BYCMHD!!

Major Geeks on Facebook

Major Geeks Newsletter
  #3  
Old 03-27-13, 03:18
crimsoncuda crimsoncuda is offline
Private E-2
 
Join Date: Apr 2010
Posts: 7
Thanks: 2
Thanked 1 Time in 1 Post
Default Re: Please help with malware removal

Thank you for getting back to me so soon. Hopefully, I didn't mess anything up. I got 2 Rogue Killer reports (RKreport[2] & RKreport [3]) when I deleted the 3 items. Also, I hope by saying "fix everything you found" you mean "delete everything you found" because that's what I did (HitmanPro2). RKreport[4] & HitmanPro3 are after the reboot.

Thanks again!
Attached Files
File Type: txt RKreport[2]_S_03262013_02d2329.txt (3.3 KB, 1 views)
File Type: txt RKreport[3]_D_03262013_02d2333.txt (3.2 KB, 1 views)
File Type: log HitmanPro2.log (29.6 KB, 1 views)
File Type: txt RKreport[4]_S_03262013_02d2357.txt (3.1 KB, 1 views)
File Type: log HitmanPro3.log (1.4 KB, 1 views)
  #4  
Old 03-27-13, 16:09
TimW's Avatar
TimW TimW is offline
MajorGeeks Administrator - Jedi Malware Expert
 
Join Date: Jan 2005
Location: The recesses of my mind!
Posts: 47,033
Thanks: 456
Thanked 4,737 Times in 4,472 Posts
Default Re: Please help with malware removal

Good. How are things running now?
__________________
Major cake licker.
YCLAHTW, BYCMHD!!

Major Geeks on Facebook

Major Geeks Newsletter
The Following User Says Thank You to TimW For This Useful Post:
crimsoncuda (03-28-13)
  #5  
Old 03-28-13, 01:53
crimsoncuda crimsoncuda is offline
Private E-2
 
Join Date: Apr 2010
Posts: 7
Thanks: 2
Thanked 1 Time in 1 Post
Default Re: Please help with malware removal

Quote:
Originally Posted by TimW View Post
Good. How are things running now?
It looks like everything is running fine now. I haven't seen any of those links on words when looking at a website and I was able to change and delete the startup page (search conduit) it made default on my browsers.

Thank you very much!
Sponsored links
  #6  
Old 03-28-13, 14:51
TimW's Avatar
TimW TimW is offline
MajorGeeks Administrator - Jedi Malware Expert
 
Join Date: Jan 2005
Location: The recesses of my mind!
Posts: 47,033
Thanks: 456
Thanked 4,737 Times in 4,472 Posts
Default Re: Please help with malware removal

You are most welcome.

If you are not having any other malware problems, it is time to do our final steps:
  1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
  2. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
  3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
  4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
  5. Go to add/remove programs and uninstall HijackThis.
  6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
    related to MGtools and some other items from our cleaning procedures.
  7. After doing the above, you should work thru the below link


Malware removal from a National Chain = $149
Malware removal from MajorGeeks = $0
__________________
Major cake licker.
YCLAHTW, BYCMHD!!

Major Geeks on Facebook

Major Geeks Newsletter
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Help with malware removal--have performed removal instructions mike sieber Malware Removal 3 02-24-13 19:30
Help with malware removal- have run malware removal instructions ssmehta007 Malware Removal 18 03-30-11 18:27
HELP-Requested Malware Removal (Infector.Gen2 / Malware Pacger Gen) geekmatt Malware Removal 6 08-03-10 02:57
STOP 24 after removing malware and malware removal apps. hankyknot Hardware 0 02-19-09 10:21
Trying to follow malware removal procedure, but malware is preventing me? eagerinsight Malware Removal 4 12-12-08 02:17


All times are GMT -5. The time now is 04:40.

MajorGeeks.Com Menu

MajorGeeks.Com \ All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ NEW! PC Games \ System Tools \ Macintosh \ Demonews.Com \ Top Downloads

MajorGeeks.Com \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds


All content Copyright MajorGeeks.com source code Powered by vBulletin® Version 3.8.4
Copyright © 2009 vBulletin Solutions, Inc. All rights reserved.
Ad Management by RedTyger