Help with malware removal--have performed removal instructions

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by mike sieber, Feb 24, 2013.

  1. mike sieber

    mike sieber Private E-2

    I read and followed precisely "Vista and Win 7 Malware Removal/Cleaning Procedure"

    My issue: I was informed my my isp the following: "Mail Log Parsed from Feb 15, 2013 19:47:04 to Feb 16, 2013 19:47:04 User sent approximately 141,801 messages to 136,591 unique recipients. There were 2598 bounces received in this period, 1 percent of the emails sent. "

    I have AVG, running constantly. ISP changed my password to stop the mail. I ran AVG in safe mode. Still not sure trojan erradicated. ISP referred me to your site.

    I performed all steps. I have attached all logs except TDSSKiller. While it ran clean, no apparent log was generated. All except RogueKiller found no issues. RogueKiller found as reflected in log.

    Please advise if you believe my system is clean, or what further I should do. Since I haven't seemed to find anything, it's hard for me to be comfortable that it's clean.

    Thank you emmensely!!

    Mike Sieber
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!
    Not problems. It is just junk from AVG. All of your logs are clean. Many times when something like this happens, it is not an infection. It is due to a spammer/spammers getting your email login and password and they use it from other PCs to send out their spam. There are cases of infections that can cause spamming ( like some master boot record or partition infections ) but you show no signs of these.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  3. mike sieber

    mike sieber Private E-2

    Thank you so much. I really appreciate your help
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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