Can't get rig of Cool web search, Shopping wizard and search assistant

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by soozzanne, Jun 5, 2005.

  1. soozzanne

    soozzanne Private E-2

    I have tried just about everything. Downloaded all the spyware programs and ran them this is what I am left with . Any ideas? :eek: :eek:

    Edit by chaslang: Unrequested inline log removed
     
    Last edited by a moderator: Jun 5, 2005
  2. mortgageguru

    mortgageguru Private E-2

    From personal experience.. download coolshredder from offsite link removed...

    Run this and it should eliminate most of those issues....


    Mortgageguru
     
    Last edited by a moderator: Jun 5, 2005
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member


    Please do not refer people to download programs from other sites when they are available on MG's. Also, CWShredder does not fix HSA infections.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    soozzanne,

    Your log does not show any signs of an HSA infection. But if you are still have problems please follow the below.

    Please read the announcement and sticky threads. HJT logs should only be posted when requested and then they must be attachments to your message. You also must install HJT properly. Please run the steps below.

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    Also to get you started and to reduce the size of your HJT log. Do the following:

    Also look in Add/Remove programs for Internet2 Optimizer and uninstall if found.


    After doing ALL of the above you still have a problem, boot into normal mode and make sure you follow these directions:


    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     

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