Inbox repair tool scanpst.exe

Discussion in 'Software' started by aumaker, Dec 24, 2014.

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  1. aumaker

    aumaker Private First Class

    Get message on screen when trying to use Microsoft outlook 2007...
    Cannot open your default e-mail. " Errors have been detected in the file C:\users\Sheri de Grom\app data. Inbox repair tool scanpst,exe to diagnose and repair errors in file." The desktop icon for outlook has a shield shape over laid on part of the icon. Is the scanpst.exe safe to use, or what other tools can I use to clear up the email problem.

    Tom
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi Tom

    Yes Scanpst.exe is safe to use http://support.microsoft.com/KB/287497

    What I would suggest first is to locate the .pst file and copy and paste it to your desktop as a backup and this info HERE will help you find it, then run the tool and if all ok delete the backup
     
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