Suspect programs in control panel Add / Remove

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by rachyj, Feb 9, 2005.

  1. rachyj

    rachyj Private E-2

    Hi,

    I've had a few problems with spyware / browser hijacks recently. I've run every removal tool I can find, installed windows security updates (running Win2k SP4 now) and I have a regularly updated zonealarm firewall. Oh, and AVG anti-virus.

    My system's now behaving more or less normally, but there are still some suspicious programs on my add / remove programs list that just won't uninstall.

    They are:
    WebFlders
    SE Helper Library
    Explorer Assiatant (note the dodgy spelling)

    My Hijack this log has hardly anything left on it, I'm kind of running out of ideas here.

    Thanks

    Rach
     
  2. PhilliePhan

    PhilliePhan Guest

    Hi Rach,

    Are those dodgy items in your Program Files folder and did you try to investigate them further or find and delete them there?

    Here is standard speech. . . . .
    Generally, it is a good idea to start with the Cleanup Tutorial HERE:

    READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan and Virus Removal

    There are only a few of us Volunteers who regularly offer advice in this forum. Running through the above Tutorial will remove a lot of stuff that would otherwise clog a HijackThis Log and save us valuable time.

    Please let us know the steps that you are able to complete and the ones that give you problems. Note that you need to be in Safe Mode and have the Viewing of Hidden Files ENABLED as per the instructions in the link. Make sure to do the Online Scans.

    Post back and let us know how you fared. Also, send us a HijackThis Log. Please be sure to follow the instructions below:

    Note that your HijackThis should be up-to-date (v1.99) and MUST be extracted to its own safe folder – C:\Program Files\HijackThis!
    Should you need a Fresh Download of HJT, get it HERE: HijackThis v1.99

    Also note that, before you scan, you MUST close all running programs including your web browser, e-mail and items in the system tray.

    Please save your HJT Log as a .txt File and attach it via the "Manage Attachments" tool in the Additional Options section when you post.

    I’ve been tied up with work these days, but somebody will try to take a look when they get a chance.

    Best luck :)
    PP
     

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