Printing problems (wanting grayscale but still printing in color)

Discussion in 'Software' started by w3junky, Jan 5, 2008.

  1. w3junky

    w3junky Private E-2

    Have public workstations that we would like to print B&W only to a color HP Laserjet. Changed all the print queue settings to default to grayscale (changed this in a couple different spots within the queue). Well, when users print from IE, it still comes out color. Yet, when using Word or any other app, it comes out B&W like we would like. Can't figure out why IE is still defaulting to color. Any ideas?
     
  2. w3junky

    w3junky Private E-2

    Bump. Anyone??
     
  3. plodr

    plodr Major Geek Super Extraordinaire

    Is printing from IE like printing a photo rather than text? Maybe you need to change the photo settings to black and white rather than color.
     
  4. w3junky

    w3junky Private E-2

    I fixed it by using a PS driver instead of a PCL. Who knows.
     

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