Win7 64 will not boot

Discussion in 'Software' started by Galactichero, Dec 13, 2014.

  1. Galactichero

    Galactichero Private E-2

    Hello, I was directed here by the malware forum. We tried many fixlists but so far nothing works.
    I have a Dell Inspiron 570
    win7 64 home prem
    will not boot to windows after a Windows Defender Offline fix
    Goes to System Startup Repair but can not fix problem
    Problem event name: StartupRepairOffline
    Prob signature 01: 6.1.7600.16385
    Prob signature 02: 6.1.7600.16385
    Prob signature 03: unknown
    " " 04: 21200283
    " " 05: autofailover
    " " 06: 41
    " " 07: norootcause
    os version: 6.1.7601.2.1.0.256.1
    locale ID: 1033

    not sure if that will help but....
    also I have ran a hardware diag on the HDD, all good
    ran chkdsk, all good
    I have 3 restore points I also tried but fail to complete
    help pls
    thanks
     
  2. Galactichero

    Galactichero Private E-2

    NVM
    ran a fresh install from OEM recovery
     
  3. the mekanic

    the mekanic Major Mekanical Geek

    Issue most likely is that you had a pretty nasty bout with malware, and it did not leave quietly. Windows was damaged on a core level.

    If this was a rootkit/bootkit, and I suspect it was, the MBR was probably damaged. You can try going to a command/DOS prompt via the repair/recovery menu and running a few basic commands:

    bootrec.exe /fixmbr
    bootrec.exe /fixboot
    bootrec.exe /RebuildBcd


    This can take some time, so make sure you are plugged into AC power if you have a laptop.
     
  4. Galactichero

    Galactichero Private E-2

    thanks but I already did a complete reinstall.
     

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