After Malware-removal, my laptop is STILL giving me blue screen

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Sabrinita, Jun 20, 2011.

  1. Sabrinita

    Sabrinita Private E-2

    Hello,
    I have been trying to get rid of the malware on my computer for 2 weeks. I have done the complete malware removal as suggested by chaslang:

    http://forums.majorgeeks.com/showthread.php?t=35407

    but this still has not worked and my computer still appears as blue screen when opened in normal mode and can ONLY be opened in safe mode. I would just go ahead and wipe everything except that I don't have the discs for my Windows software OR my operating system (although since its a Toshiba Satellite-L305, the operating system may be downloaded online). Anyways, I am a grad student and I have my thesis, my papers and my life on this computer which is another reason I don't want to wipe. I have attached my log of all the files and removal and if someone could PLEASE PLEASE HELP ME I would be a very happy lady! Thanks!
    View attachment log.txt

    View attachment log2.txt
     

    Attached Files:

    Sabrinita, Jun 20, 2011
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I have moved your thread to the Malware forum from the Welcome Center. You still need to attach the log from running C:\MGTools.exe -- C:\MGLogs.zip.
     
    TimW, Jun 20, 2011
    #2
  3. Sabrinita

    Sabrinita Private E-2

    I have attached my MGlogs.zip
     

    Attached Files:

    Sabrinita, Jun 20, 2011
    #3
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please attach the logs from SUPERantispyware.

    I want you to run TDSSKiller so refer to the below for how to do so.

    TDSSkiller - How to run
     
    Kestrel13!, Jun 20, 2011
    #4
  5. Sabrinita

    Sabrinita Private E-2

    HI
    I have run it three times and every time the same suspicious object appear: C:\Windows\TEMP\MC2388C.tmp. I have attached the log. I have rebooted and my computer still won't start on regular mode...HELP!!!
     

    Attached Files:

    Sabrinita, Jun 20, 2011
    #5
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    What TDSSKiller is finding is legit:
    Got the SAS log?
     
    Kestrel13!, Jun 20, 2011
    #6
  7. Sabrinita

    Sabrinita Private E-2

    I tried looking for the SAS log in my C drive but could not find it. What exactly is it or rather, where can I find it/ what do I search for?
     
    Sabrinita, Jun 20, 2011
    #7
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    It is in the below location:
    Code:
    "C:\Users\Sabri\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Logs\"
Jun 19 2011  989 "SUPERAntiSpyware Scan Log - 06-19-2011 - 22-10-03.log"
     
    chaslang, Jun 20, 2011
    #8
  9. Sabrinita

    Sabrinita Private E-2

    Ooops, ya, duh:p...Sorry, I didn't get the acronym
     

    Attached Files:

    Sabrinita, Jun 20, 2011
    #9
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing much in the way of malware in your logs. Use windows explorer to find and delete:
    C:\Users\Sabri\AppData\Local\Ckidahazuyos.bin
    C:\Users\Sabri\AppData\Local\Iwefuwamohey.dat

    Tell me what issues you are still having. We may need to send you to the software forum for your BSOD issue.
     
    TimW, Jun 22, 2011
    #10

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