Please check my logs

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by greybuffalo, Dec 20, 2014.

  1. greybuffalo

    greybuffalo Staff Sergeant

    And seasons greetings to you and yours.:grouphug
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Before I check your logs, what issues are you having?
     
  3. greybuffalo

    greybuffalo Staff Sergeant

    My computer is running very slow
    Thanks
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The only thing I am finding is in Hitman.

    Code:
    Malware _____________________________________________________________________
        C:\Users\Leos\Documents\Nitro Pro 9.5.1.5 Final (x86-x64) Incl. Keygen-CORE\Keygen-CORE\Keygen.exe
          Size . . . . . . . : 196,096 bytes
          Age  . . . . . . . : 57.1 days (2014-10-24 11:31:44)
          Entropy  . . . . . : 8.0
          SHA-256  . . . . . : 17B9E0DE848436DFC56029FCBCCB75E0047D373F1B3BC56350B7F27EAE4FE4A9
        > Bitdefender  . . . : Trojan.Generic.9907343
          Fuzzy  . . . . . . : 118.0
    Fix it and then post in the software forum for additional assistance.

    What is slow?
     
  5. greybuffalo

    greybuffalo Staff Sergeant

    just loading pages
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    In all browsers?
     
  7. greybuffalo

    greybuffalo Staff Sergeant

    only firefox,I dont use any others
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I would suggest you try a few other browsers and see if the problem continues.
     
  9. greybuffalo

    greybuffalo Staff Sergeant

    I will try other browsers.
    I cannot fix with Hitman,it says I nedd an activation number?
     
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Download OTM by Old Timer and save it to your Desktop.

    • Right-click OTM.exe And select " Run as administrator " to run it.
    • Paste the following code under the [​IMG] area. Do not include the word Code.

    Code:
    :Processes
    explorer.exe
    
    :files
    C:\Users\Leos\Documents\Nitro Pro 9.5.1.5 Final (x86-x64) Incl. Keygen-CORE\Keygen-CORE\Keygen.exe
    
    :Commands
    [purity]
    [ResetHosts]removal
    [emptytemp]
    [start explorer]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large [​IMG] button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it in your next reply.

    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach this log file to your next message.
     
  11. greybuffalo

    greybuffalo Staff Sergeant

    Attached files
     

    Attached Files:

  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Rerun Hitman and attach a new log.
     
  13. greybuffalo

    greybuffalo Staff Sergeant

    Hitman log
     

    Attached Files:

  14. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    OK, it's clean.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  15. greybuffalo

    greybuffalo Staff Sergeant

    Still having problems

    my pages are still taking ages to load,although I have high speed broadband?
    The day this happened i downloaded something,on that day,in my program files i got a huge new "Pagefile system " which i cannot account for (see attached,last one) I think this is the culprit
    I would really like to delete this,I tried to run a scan on it,but unable too.
    What do you think,if I still have a good restore point,could i do it?
     

    Attached Files:

  16. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    [​IMG] Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.

    Now:

    Please download AdwCleaner by Xplode and save to your Desktop.
    • Double click on AdwCleaner.exe to run the tool.
      Vista/Windows 7/8 users right-click and select Run As Administrator
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Attach the logfile to your next next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
     
  17. greybuffalo

    greybuffalo Staff Sergeant

    Files attached
     

    Attached Files:

  18. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Not much was found. I suggest you post in the software forum for further assistance.
     

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