Internet Explorer Hijack - Unwanted Search Toolbar

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Andy Ward, Dec 2, 2004.

  1. Andy Ward

    Andy Ward Private E-2

    Hi everyone,

    I am hoping that someone can help me restor my Internet Explorer to its former glory. I have an unwanted Search Toolbar attached to IE which allows you to junp directly to Catalog/Pharmacy/Gambling/Travel/Adult/
    Finance etc. and provides an alternative 'search the web' option.

    I have run Hijackthis and I am nervous about Fixing the problems without really knowing what I am doing. The Hijack log highlights lots of R1's and makes reference to www.nkvd...

    Any adivse on this would be gratefully received

    Thanks
    Andy
     
  2. PhilliePhan

    PhilliePhan Guest

    Hi Andy,

    Generally, it is a good idea to start with the Cleanup Tutorial HERE:
    READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan and Virus Removal

    This will remove a lot of stuff that would otherwise clog a HJT log.

    Please note the steps that you are able to complete and the ones that give you problems. Note that you need to be in Safe Mode with System Restore OFF (if you have it - you didn't give OS) and have the Viewing of Hidden Files ENABLED as per the instructions in the link. Make sure to do the Online Scans.

    Post back and let us know how you fared. Also, send us a HijackThis Log. Make sure to follow the instructions below:

    Note that your HijackThis should be up-to-date (v1.98.2) and MUST be extracted to its own safe folder – C:\Program Files\HijackThis!

    If you need a Fresh Download of HJT, get it HERE: HijackThis 1.98.2

    Also note that, before you scan, you MUST close all running programs including your web browser, e-mail and items in the system tray.

    Please save your HJT Log as a .txt File and attach it via the "Manage Attachments" tool in the Additional Options section when you post.

    Somebody will take a look when they get a chance.

    Best luck :)
    PP
     

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