Getting Bogus Emails Daily

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Joe Ciaravino, Jun 18, 2015.

  1. Joe Ciaravino

    Joe Ciaravino Specialist

    Every time I go online it doesn't take long for me to get sexually explicit email solicitations.

    I also keep getting repetitive requests from Microsoft Security Essentials for me to allow investigation of the same 4 files on my computer. I have allowed them to investigate these 4 files, but I keep getting the requests.

    Finally, I don't know for sure, but it seems that my CPU fan is running faster than it has been in the past. That seems to tell me that the CPU is working harder than before. Task manager shows more running processes than I have seen before, and CPU usage running a constant (approximately) 10%.

    Please advise.

    Thank you.
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  3. Joe Ciaravino

    Joe Ciaravino Specialist

    Before I do anything, A couple questions about the instructions:

    1. I have VMWare Player installed so I can run vitrual XP. I also have PLEX media server installed. These were both EXTREMELY difficult for me to set up. Can I simply disable both of them or shut them off in TaskMgr if needed?

    2. I have MSE as my only firewall/antivirus. I also heve Spyware Blaster installed (which only runs if I turn it on) and Malware bytes (which only runs if I turn it on). Is this OK?

    3. I have 64 bit Windows 7. FYI

    4. I ALWAYS run my computer with file extensions shown and hidden files/folders shown at all times. I am the only one who uses it.
     
    Last edited: Jun 18, 2015
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes, yes, OK and OK. ;)
     
  5. Joe Ciaravino

    Joe Ciaravino Specialist

    RogueKiller V10.8.4.0 (x64) [Jun 15 2015] by Adlice Software
    mail : http://www.adlice.com/contact/
    Feedback : http://forum.adlice.com
    Website : http://www.adlice.com/softwares/roguekiller/
    Blog : http://www.adlice.com

    Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
    Started in : Normal mode
    User : Joe Ciaravino [Administrator]
    Started from : C:\Program Files\RogueKiller\RogueKiller.exe
    Mode : Scan -- Date : 06/19/2015 18:13:23

    ¤¤¤ Processes : 0 ¤¤¤

    ¤¤¤ Registry : 15 ¤¤¤
    [PUP] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run | BrowserSafeguard : "C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe" [x] -> Found
    [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters | DhcpNameServer : 167.206.245.135 167.206.245.136 [UNITED STATES (US)][UNITED STATES (US)] -> Found
    [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters | DhcpNameServer : 167.206.245.135 167.206.245.136 [UNITED STATES (US)][UNITED STATES (US)] -> Found
    [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters | DhcpNameServer : 167.206.245.135 167.206.245.136 [UNITED STATES (US)][UNITED STATES (US)] -> Found
    [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet003\Services\Tcpip\Parameters | DhcpNameServer : 167.206.245.135 167.206.245.136 [UNITED STATES (US)][UNITED STATES (US)] -> Found
    [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{7FD350ED-A4B7-481B-8EB4-15749E21A757} | DhcpNameServer : 167.206.245.135 167.206.245.136 [UNITED STATES (US)][UNITED STATES (US)] -> Found
    [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{7FD350ED-A4B7-481B-8EB4-15749E21A757} | DhcpNameServer : 167.206.245.135 167.206.245.136 [UNITED STATES (US)][UNITED STATES (US)] -> Found
    [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{7FD350ED-A4B7-481B-8EB4-15749E21A757} | DhcpNameServer : 167.206.245.135 167.206.245.136 [UNITED STATES (US)][UNITED STATES (US)] -> Found
    [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet003\Services\Tcpip\Parameters\Interfaces\{7FD350ED-A4B7-481B-8EB4-15749E21A757} | DhcpNameServer : 167.206.245.135 167.206.245.136 [UNITED STATES (US)][UNITED STATES (US)] -> Found
    [PUM.Policies] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0 -> Found
    [PUM.Policies] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0 -> Found
    [PUM.StartMenu] (X64) HKEY_USERS\S-1-5-21-2896351573-1439903457-3680831720-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowVideos : 0 -> Found
    [PUM.StartMenu] (X64) HKEY_USERS\S-1-5-21-2896351573-1439903457-3680831720-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowMyGames : 0 -> Found
    [PUM.StartMenu] (X86) HKEY_USERS\S-1-5-21-2896351573-1439903457-3680831720-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowVideos : 0 -> Found
    [PUM.StartMenu] (X86) HKEY_USERS\S-1-5-21-2896351573-1439903457-3680831720-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowMyGames : 0 -> Found

    ¤¤¤ Tasks : 0 ¤¤¤

    ¤¤¤ Files : 0 ¤¤¤

    ¤¤¤ Hosts File : 0 ¤¤¤

    ¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤

    ¤¤¤ Web browsers : 0 ¤¤¤

    ¤¤¤ MBR Check : ¤¤¤
    +++++ PhysicalDrive0: SanDisk SD6SB1M256G1022I SATA Disk Device +++++
    --- User ---
    [MBR] 7a22bac6ca1517059c190a0bc87665c0
    [BSP] 1cf87e10792a88b63ec14b5ce1240692 : Linux|VT.Unknown MBR Code
    Partition table:
    0 - EFI system partition | Offset (sectors): 2048 | Size: 100 MB
    1 - Microsoft reserved partition | Offset (sectors): 206848 | Size: 128 MB
    2 - Basic data partition | Offset (sectors): 468992 | Size: 215355 MB
    3 - | Offset (sectors): 441520128 | Size: 477 MB
    4 - | Offset (sectors): 442497024 | Size: 9537 MB
    5 - | Offset (sectors): 462028800 | Size: 18598 MB
    User = LL1 ... OK
    User = LL2 ... OK

    +++++ PhysicalDrive1: ST1000DM 003-1CH162 SATA Disk Device +++++
    --- User ---
    [MBR] 72bf5b5fd09eee1a8aaedecff4bbe8e6
    [BSP] a7c5c8dfee893117247a1a7abd9c9822 : Windows XP MBR Code
    Partition table:
    0 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 953868 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
    User = LL1 ... OK
    User = LL2 ... OK

    +++++ PhysicalDrive2: Generic- SD/MMC USB Device +++++
    Error reading User MBR! ([15] The device is not ready. )
    Error reading LL1 MBR! NOT VALID!
    Error reading LL2 MBR! ([32] The request is not supported. )

    +++++ PhysicalDrive3: Generic- Compact Flash USB Device +++++
    Error reading User MBR! ([15] The device is not ready. )
    Error reading LL1 MBR! NOT VALID!
    Error reading LL2 MBR! ([32] The request is not supported. )

    +++++ PhysicalDrive4: Generic- SM/xD-Picture USB Device +++++
    Error reading User MBR! ([15] The device is not ready. )
    Error reading LL1 MBR! NOT VALID!
    Error reading LL2 MBR! ([32] The request is not supported. )

    +++++ PhysicalDrive5: Generic- MS/MS-Pro USB Device +++++
    Error reading User MBR! ([15] The device is not ready. )
    Error reading LL1 MBR! NOT VALID!
    Error reading LL2 MBR! ([32] The request is not supported. )
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please attach your logs.....don't post them inline.

    Nothing wrong in that RogueKiller log.

    Do you have a spam filter with your email program?
     
  7. Joe Ciaravino

    Joe Ciaravino Specialist

    I think so. It's SeaMonkey.
    SeaMonkey comes after my ISP which is Optimum Online. Assume that I have filters with it, but not sure.

    The Malware Bytes scan showed nothing.
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Hitman? Can you attach that log?
     
  9. Joe Ciaravino

    Joe Ciaravino Specialist

    TDSSKiller................no threats found
     
  10. Joe Ciaravino

    Joe Ciaravino Specialist

    HitmanPro might have found it.
    See attached.
     

    Attached Files:

  11. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Fix everything it found. Reboot and rescan with Hitman and attach the new log.
     
  12. Joe Ciaravino

    Joe Ciaravino Specialist

    Fixed, rebooted and re-ran Hitman.
    Here's the new log, attached.
     

    Attached Files:

  13. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The log is clean. Are you still having issues?
     
  14. Joe Ciaravino

    Joe Ciaravino Specialist

    Too soon to tell. I'll let you know if I still get the emails. CPU "seems" to have calmed down a bit, but hard for me to tell.
    Can I send a log of running processes, services, etc like before and you can advise as to which ones to eliminate?
    You guys still doing Hijack This?
     
  15. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    HijackThis is part of MGLogs.zip......which you never attached.
     
  16. Joe Ciaravino

    Joe Ciaravino Specialist

    OK
    I'll do that after we're sure that all malware is removed.
    Can we continue HT in this thread or must I start another?
     
  17. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Continue in this thread.
     
  18. Joe Ciaravino

    Joe Ciaravino Specialist

    I just got another bogus email.:(
     
  19. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Mark it as spam and delete it.
     
  20. Joe Ciaravino

    Joe Ciaravino Specialist

    Every time I get one of those, and have gotten about 14 over the last 2 weeks, I setup a "filter" for the email address, delete from the POP server, and delete from my inbox. Every one of them uses a different sender's address, so every one requires the above actions.
    Is there any way that I can stop these annoying emails? Cleaning the computer of malware doesn't seem to have fixed that particular problem.
     
  21. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The only way you will stop this is to create a new email address.
     
  22. Joe Ciaravino

    Joe Ciaravino Specialist

    OK. So time to move on.
    I'll finish following the Win 7 malware removal instructions and then we'll create a HT log. OK?
     
  23. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No.....follow the instructions and run MGTools.exe and attach the C:\MGLogs.zip
     
  24. Joe Ciaravino

    Joe Ciaravino Specialist

    See attached MGLogs.zip file.
     

    Attached Files:

  25. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  26. Joe Ciaravino

    Joe Ciaravino Specialist

    Thank you.
    I saw that HijackThis was included in the MGtools.exe logs? If so, I assume that you checked it. Right? So there's no need for me to run HijackThis seperately. Right?
    So you're saying that I'm good to go?
    What should I do next?
    Once completed, I'll play with StartupCPL.
    You people are awesome!
     
  27. Joe Ciaravino

    Joe Ciaravino Specialist

    I have just gotten another of the MSE requests for the same 4 files for their examination.
    There is still something very definitely wrong here!!!!
     
  28. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Attach a log.
     
  29. Joe Ciaravino

    Joe Ciaravino Specialist

    Which log do you need?
     
  30. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    From MSE so I can see what it is complaining about .
     
  31. Joe Ciaravino

    Joe Ciaravino Specialist

    C:\windows\sysWOW64\EuGdiDrv.sys
    C:\windows\system32\EuGdiDrv.sys
    C:\windows\sysWOW64\epmntdrv.sys
    C:\windows\system32\epmntdrv.sys

    If I go to history in MSE, there is no record of these files having been offenders.
     
  32. Joe Ciaravino

    Joe Ciaravino Specialist

    I completed all steps of the instructions, and lastly toggled ststem restore.

    I have a lot of folders on the C drive that are locked and I can no longer access them. Please help me fix this.


    I want to end this and return to a semblance of "normal" although I see that this computer will never be the same again.

    Thank you for your help so far.

    PS: I will have to live with the unwanted emails and the persistent popup from MSE looking to report suspect files.
     
  33. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Download OTM by Old Timer and save it to your Desktop.


    • Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
    • Paste the following code under the [​IMG] area. Do not include the word Code.


    Code:
    :Processes
    explorer.exe
    
    :files
    C:\windows\sysWOW64\EuGdiDrv.sys
    C:\windows\system32\EuGdiDrv.sys
    C:\windows\sysWOW64\epmntdrv.sys
    C:\windows\system32\epmntdrv.sys
    
    :Commands
    [emptytemp]
    [start explorer]
    [Reboot]

    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large [​IMG] button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it in your next reply.


    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach this log file to your next message.
     
  34. Joe Ciaravino

    Joe Ciaravino Specialist

    Logfile
     

    Attached Files:

  35. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Ok......at this point, all I can suggest to you is to create a new email account. If you create an account with gmail, it has a built in spam filter.
     

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