Trojan horse Dropper.Generic_c.MMI

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by hylandertimelord, Jul 25, 2012.

  1. hylandertimelord

    hylandertimelord Private E-2

    Hi, I was sent here from google and I followed the steps that are mentioned regarding these types of issues. I have attached the logs in 1 zip file. Any help would be greatly appreciated. To be honest, I am going slightly mad with this thing sending me to wierd and wonderful ;) sites.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please download ComboFix to your desktop and run it. Do not do anything while it runs. Attach the log when it is finished.

    Then run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\ComboFix.txt
    * C:\MGlogs.zip
     
  3. hylandertimelord

    hylandertimelord Private E-2

    Thanks for your help. Here are the files.

    These steps seem to have stopped the issue...do you think it is fixed or does it require more? I will follow all instructions, but I thought that you should know.
     

    Attached Files:

    Last edited: Jul 26, 2012
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Combo cleared out the infection. :)

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     

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