slow computer after malware prevention

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by tester36, Oct 12, 2005.

  1. tester36

    tester36 Private First Class

    Hi All,
    I feel as though I am camping here. I am now having problems with my own computer it started day before yesterday as I was checking the how to keep malware off my computer thread for my friends computer I noticed I did not have some of the new recommendations on my computer so I downloaded them now my machine is crawling on the internet it gets so far and the zone alarm just quits scanning and the page quits loading.
    I already had since last february and I update and use them atleast once a week:
    AVG free
    Ad-aware SE Personal
    Zone alarm free
    CCleaner
    Spybot search and destroy
    CWShredder
    Spyware Blaster
    CleanUp
    all downloaded from the majorgeeks site.
    I added night before last Microsoft Antispyware, Pest Patrol, SpywareGuard
    at that time messenger plus was found and removed. I usually do my other scans on sunday SE Personal showed 4 critical issues and removed them at that time aLL other scans were clean.
    this morning I started the Do this before you post the results are
    SeAdaware found 4 critical issues MRU trackers and removed them 14 negligeble issues and these were removed.all others were clean.
    Bitdefender showed error page cannot be displayed
    Ravantivirus finally loaded I hit scan and it locked up
    Trendmicro I finally got to run and it said it was clean
    trojanscanner I tried to run and it never would load the page.
    I would appreciate any help I can get. I was having no problems until I loaded the last threeMicrosoft Antispyware, Pest Patrol, SpywareGuard
    thanks in advance steph
    awaiting you instruction for HJT
     
  2. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Uninstall Pest Patrol, you don't really need it as it doesn't remove anything; and you can uninstall SpywareGuard since you have MS Anti-Spyware installed.

    Post a HijackThis log as an attachment.
     
  3. tester36

    tester36 Private First Class

    Hey Shadow Puter Dude,
    uninstalled Pest patrol and spywareguard and we are flying again but last night one of those removed Messenger plus do I just reinstall, it my son talks on MSN and it gives a error now Messenger Plus has not been properly installed.
    And it might be completely unrelated but on my windows auto update an error occurred on the 8 th part KB896688?
    here is my HJT log. any tweaking will be appreciated.
    as always thank you a bunch I would be in a huge mess without Majorgeeks.
    steph
     

    Attached Files:

  4. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Uninstall the following:
    Uninstall instructions for MessengerPlus! 3
    Delete the following directories after Messenger Plus! is uninstalled
    You may have to uninstall MSN Messsenger and reinstall.
     
  5. tester36

    tester36 Private First Class

    OK I removed the Viewpoint Manager and View Point Media Player.The Messenger plus would not allow me to remove it the message it gives me says Messenger Plus has not been properly installed.( this is in the add and remove programs area). If I have to uninstall MSN Messenger how do I save the addresses?
    Thanks ahead of time,
    Steph
     
  6. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    You may have to install MessengerPlus! 3 again then uninstall it. Uninstalling MSN MEssenger is a last resort. Your address book is maintained on the server not locally.
     
  7. tester36

    tester36 Private First Class

    Hey SPD,
    I went in and reinstalled Messenger Plus 3 on the web site it says a thing about MicroSoftAntiSpy not recognizing it as spyware any more but I still did not want it on my computer it is not necessary to use MSN anyway so I still uninstalled it per your directions and it worked now every thing seems back to normal on my puter thanks so much you folks are the Cat's meow as far as I am concerned.
    Thanks,
    Stephanie
     
  8. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Glad I could help.
     

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