Avira Antivir Personal Update problem solved

Avira Antivir automatic update stopped working a couple of months ago.

In my case the problem was that Avira Antivir Personal Version 10 was not compatible with running Open DNS.
I have Windows XP SP3.

Symptoms:

Click on Update, Update box opens, timer counts for a few seconds to several minutes, then says:
"An error occurred during the file download"

Report says:
Download manager: The function WinINet::HttpSendRequest()
'http://personal.avira-update.com/update/idx/master.idx' failed. Error: The server name or address could not be resolved

Many suggestions attempted to resolve issue over several months. Finally came across this site:
http://forum.avira.com/wbb/index.php?page=Thread&threadID=116163

The second solution offered by Jemarc2009 worked for me (I didn't try the first solution); the solution by the Moderator did not work.

In brief, the solution was to add the following to the Hosts file:

62.146.66.187 personal.avira-update.com personal.avira-cdn.com
80.190.143.232 personal.avira-update.net
80.190.143.229 perspeak.avira-update.com

The Hosts file is at:

%SystemRoot%\system32\drivers\etc

Eg: C:\Windows\System32\drivers\etc

I searched on the error text, and the text in the report, but it didn't lead me to the help I needed. Hopefully this post will fix that for some.

 

Good find, that's the same error I saw when testing Avira about 2 months ago, I use OpenDNS too.

I wonder if anyone informed OpenDNS about this?

 

The site at the link below seems to have originated from an OpnDNS forum, so I guess they know.

Come to think of it, it was the last thing I thought of too!