"Online Security guide", "Live Safety Center" malware

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by kenshell, Nov 15, 2007.

  1. kenshell

    kenshell Private E-2

    Ran everything a few times. Still comes back.
     

    Attached Files:

  2. kenshell

    kenshell Private E-2

    a few more logs
     

    Attached Files:

  3. kenshell

    kenshell Private E-2

    Virtumonde app failed to delete this also.
    I keep getting the bs popups about slow connections, speed up my computer, trojans.
    This is a real annoying little bugger.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks.

    You forgot to attach the log from CounterSpy.

    Download this file - combofix.exe
    1. Double click combofix.exe & follow the prompts.
    2. When finished, it will produce a log ( C:\combofix.txt ) for you. Attach this log to your next reply See: HOW TO: Attach Items To Your Post
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    Now attach the below new logs and tell me how the above steps went.

    1. GetRunKey
    2. ShowNew
    3. HJT
    4. the ComboFix log
    Make sure you tell me how things are working now!
     
  5. kenshell

    kenshell Private E-2

    Popup is still going on as I type. :cry

    new logs
     

    Attached Files:

  6. kenshell

    kenshell Private E-2

    last of the new logs
    4 of 4

    thanks for the help so far
     

    Attached Files:

  7. kenshell

    kenshell Private E-2

    I noticed that it keeps adding it self as a "browser add-on"
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You still have not attach the log from CounterSpy.

    You need to disable Spybot's Teatimer as requested in the READ ME and you need to set your system to normal startup mode via MSconfig (this is in step 0 of the READ ME). If you do not know how to desable Teatimer, here's how:

    • Run Spybot and click Mode
    • Select Advanced Mode.
    • Then click Tools and select Resident.
    • Now in the right window pane, uncheck TeaTimer.
    • Also while this is open, in the left column now select IE Tweaks
    • and then in the right pane make sure all the Miscellaneous locks are unchecked.
    • Now quit Spybot!

    Do the above before doing anything below!!!

    Uninstall the below old versions of software:
    J2SE Runtime Environment 5.0 Update 11
    Java 2 Runtime Environment, SE v1.4.2
    Java(TM) SE Runtime Environment 6 Update 1
    Mozilla Firefox (2.0.0.3) <-- we will install the new version later

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: (no name) - {2F85E50C-D348-4F5F-B21D-4AAE186DBBA6} - (no file)
    O2 - BHO: {4ce1ff8f-e6d7-ebdb-e7c4-0892acba1fe6} - {6ef1abca-2980-4c7e-bdbe-7d6ef8ff1ec4} - C:\WINDOWS\system32\qddikbwo.dll
    O2 - BHO: (no name) - {A95B2816-1D7E-4561-A202-68C0DE02353A} - C:\WINDOWS\system32\qgbmfsmu.dll
    O3 - Toolbar: Security Toolbar - {11A69AE4-FBED-4832-A2BF-45AF82825583} - C:\WINDOWS\system32\qgbmfsmu.dll
    O4 - HKLM\..\Run: [60e6d2d6] rundll32.exe "C:\WINDOWS\system32\gmlebdyq.dll",b
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O15 - Trusted Zone: http://www.bitdefender.com
    O15 - Trusted Zone: http://*.majorgeeks.com
    O15 - Trusted Zone: http://www.pandasecurity.com
    O15 - Trusted Zone: http://www.pandasoftware.com
    O20 - Winlogon Notify: qgbmfsmu - C:\WINDOWS\SYSTEM32\qgbmfsmu.dll
    O20 - Winlogon Notify: xvupnjoi - xvupnjoi.dll (file missing)

    After clicking Fix, exit HJT.

    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Check the 'Input script manually' box.
    • Click on the magnifying glass icon.
    • Copy everything in the Quote box below, and paste it in the box that opens:
    • Now click the 'Done' button.
    • Click on the traffic light icon and OK the prompt.
    • You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt
    After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

    Now install the current version of FireFox from: Mozilla Firefox
    Now run Ccleaner!

    Now attach the below new logs and tell me how the above steps went.

    1. Avenger
    2. GetRunKey
    3. ShowNew
    4. HJT


    Make sure you tell me how things are working now!

    Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 8 of the READ & RUN ME. This only applies to if using WinXP or WinMe.
     
  9. kenshell

    kenshell Private E-2

    thank you for all the help.
    It really is appreciated.

    Here are the last logs
     

    Attached Files:

  10. kenshell

    kenshell Private E-2

    avenger log
     

    Attached Files:

  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay this is the fourth request for the log from CounterSpy! Please attach it now so we can continue.

    Also you ignored the READ ME and my request in message # 8 to stop using MSconfig. You must get into normal startup mode now and then attach new logs from GetRunKey and HijackThis.
     
  12. kenshell

    kenshell Private E-2

    sorry
    here is ccspy from yesterday.

    will have the new GetRunKey and HijackThis scans shortly.
     

    Attached Files:

  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You told CounterSpy to Ignore everything that it found. You need to rerun it and Quarantine or delete what it finds. It should find less because we have manually removed some items already. After running the new scan you must attach a new log from CounterSpy showing that you fixed everything. You can run this scan in normal boot mode.
     
  14. kenshell

    kenshell Private E-2

    Here is the new scans.
    Looks ok so far.
     

    Attached Files:

  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay now that your CounterSpy log is clean you can uninstall CounterSpy since we are finished with it. You logs are clean.

    If you are not having any other malware problems, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    7. If we had you run Avenger, you can delete all files related to Avenger now.
    8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    9. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    10. If you are running Windows XP or Windows ME, do the below:
      • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    11. After doing the above, you should work thru the below link:
     
  16. kenshell

    kenshell Private E-2

    Thank you & Major Geeks once again for the help.



     
  17. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely.
     

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