"only the best" "searching the search engines"

Hi,

I printed out and followed the directions on the "read me first before asking for support: Basic spyware, trojan, and virus removal through item number 4. I read the instructions for option 5, but they are over my head a little and since I am working on a friend's computer, I don't want to goof it up.

One of the things I did was to run AboutBuster 5 times until it found nothing finally. However, when I rebooted the computer after the last run, I immediately received an "only the best" ad and upon entering a search in google I received a window on top of it with "searching the search engines" as the title.

I am sure you are bored with helping half-geeks like me, but I sure would appreciate any help you can give. I can offer a Hijackthis log and/or an AboutBuster log. Did I miss something in my steps that is obvious?

Some system info

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
System Model Dimension 8200
System Type X86-based PC
Processor x86 Family 15 Model 1 Stepping 2 GenuineIntel ~1794 Mhz
BIOS Version/Date Dell Computer Corporation A03, 12/7/2001
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Total Physical Memory 512.00 MB
Available Physical Memory 255.52 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.22 GB
Page File C:\pagefile.sys

I have up to date Norton and don't find anything with it.

Thanks for your time, Widget

 

IF you have run through the tutorial PP or Chaslang would ask you to do the foloowing:

After doing ALL of the TUTORIAL if you still have a problem:

Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, INCLUDING YOUR WEB BROWSER, e-mail. Close before running Hijack This!

To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder for example C:\Program Files\HJT

TheOldThug

 

I wanted to say thanks for your email. I decided to jump in and learn more about HijackThis and I now use it often. I fixed my problem with that program along with a couple of others.

Sorry I didn't reply. After I fixed the machine, many personal tragedies occurred and I forgot to come back and post a "thank you!"

I use your site often and can find most anything I need. Thanks to you and the others that keep this running. Manon

 

Your welcome

Glad you got it all fixed. You should check this out now: How to Protect yourself from malware!

If everything seems to be working OK then turn system restore back on.

I am sorry to hear about your tragedy. Hope everything works out for you.