I think my laptop is still infected- can anyone help please?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by EmA, May 2, 2008.

  1. EmA

    EmA Private E-2

    Hi, I have tried the 'read first' guidelines to fix my problem but found it quite difficult to follow after the ccleaner (as i am not very good with this kind of stuff im afraid :eek: )

    Have also installed Windows live one care trial package, which has said it has removed a few things, but still having some problems:

    When im on a web page typing the page kind of goes off as if iv clicked off the page every few seconds and i have to click back on several time to finish a small msg (have already done it bout 20 times while writing this one!)
    Also sometimes a random advert will just start playing on my speakers for no reason?? Was gettin a lot of popups too but they seem to be being blocked by the windows live one care, so just gettin the odd one now.

    Would really appreciate any kind of help with this problem! If anyone could tell me what i might have and how to remove it that would be great!!!:)

    Thanks, Em
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The way to remove it is to follow the instructions in the Read and RUn First thread....they are really very simple to do ...download the programs and run them. We would especially like you to download MGTools.exe ...(if you download to the desktop ...then just move it to the C:\ ) and after double clicking the exe...make sure you agree to the license and let it run to completion ...it will produce a log for you to attach to your next reply.
     
  3. EmA

    EmA Private E-2

    Thanks, have just done the combofix and this was the log?
    Going to install the MG tools now
     

    Attached Files:

    • log.txt
      File size:
      10.3 KB
      Views:
      5
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Attach the MGLogs.zip when you are ready. :)
     
  5. EmA

    EmA Private E-2

    Thats the log thingy from MGtools :confused not really what its for? Will my comp be fixed now?
    Thanks for your help :)
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Give me a few to look at the logs ...(they do not "fix" your system....they tell me what is going on with it).....in the meantime, you also need to run the Malwarebytes scan and the SuperAnti-spyware scan and attach those logs.
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    First please tell me what these are:
    C:\Documents and Settings\All Users\Application Data\N360BUOptions.ini
    C:\Program Files\MT882

    Please download and install:
    Java Runtime 6

    Now download The Avenger by Swandog469, and save it to your Desktop.
    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.
     

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