windows update wont install [Windows Vista]

okay so im trying to fix my friends laptop right now.. i deleted a ton of viruses off of it and updated windows.. but now it wont let me install 5 important updates for windows.. or the other 5 optional updates.. i tried to access the website for the windows updates.. and it wont let me even access the website.. i can get on it right now on my desktop.. but on this laptop, it doesnt let me.. it just says.. "Internet Explorer cannot display the webpage".. could a virus be causing this to happen? it seems like i have all the viruses off though.. found viruses using ad-aware, spybot s&d, and malwarebytes anti-malware.. i tried to set my browser options to default, but not help.. id really like to figure out whats wrong with this laptop, i dont like letting people down, haha.. oh and sometimes when i turn the laptop on.. the appearance of the desktop will goto "Windows Standard" view.. the classic view.. really weird but yeah i need help bad! thanks!!

 

oh great.. i just looked in his My Pictures and his pictures from his wedding are gone and the pictures from when his baby was born are all gone .. could all the virus scans i did cause this?? or did the viruses i had delete them? but hes had the pictures on the computer while the viruses were already on the computer.. soo i guess it was the scans?? i have no clue but i really need to get them back.. the only problems i have with this laptop after deleting all the viruses i could is.. the regular desktop appearence will randomly change to "Windows Standard".. like, the classic look of windows.. i dont get it.. i dont get whats going on with this computer.. everything runs fine except for me not being able to update windows; access the windows update web site.. and the desktop appearence changes randomly to "standard".. i know this computer has potential to run faster aka normal? .. thanks!

 

If you want to recover files, could look to Recuva, made by those who create CCleaner.

 

Have you tried http://www.update.microsoft.com/ ?

 

yes of course.. everytime i try to get on that site on any browser.. internet explorer, firefox, and chrome.. same thing everytime, it'll say "Internet Explorer cannot display the webpage".. but like i said, ill go upstairs on my desktop.. i can access it fine

 

you might have to hook the laptop up with the ethernet cable directly. the site might not open over a wifi connection. i dont know why but if it opens on the desktop then, your laptop might have be hooked the same way before the site will open

 

Hi

Can you access websites besides MS Update with the laptop?