Nyrate-B, TDSSpack-Z and Generic-S problems

Welcome to Major Geeks!

Run Hitman Pro again and activate the 30 day trial license and use it to cleanup all the Malware remnants and Potential Unwanted Programs that it reports.

After running Hitman Pro, reboot the PC and then run a new scan with Hitman Pro and attach a new log.


Now please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Are you still having a problem? If so, attach a log from Sophos that shows exactly what and where it is detecting a problem.

 

Ah yes! I see that now.

Let's use the below instead.


Please download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe
 
:Files
C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\bakijjialdiiboeaknfpmflphhmljfkd
 
:Reg
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D879A501-50A7-BEFC-A4C5-32DC6E0CB208}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\02DECAB759E2FA94AB13703EA9908B73]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\ActiveX Compatibility\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{444785F1-DE89-4295-863A-D46C3A781394}]
[-HKEY_USERS\S-1-5-21-3415452827-2767079731-927830596-1000\Software\Classes\Wow6432Node\CLSID\{bebbc426-4f16-4567-8fe1-be198c982027}]
[-HKEY_USERS\S-1-5-21-3415452827-2767079731-927830596-1000_Classes\Wow6432Node\CLSID\{bebbc426-4f16-4567-8fe1-be198c982027}]
:Commands
[purity]
[EmptyTemp]
[start explorer]

[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.


Then attach the below logs:

• the C:\_OTM\MovedFiles log

Make sure you tell me how things are working now!

 

You should not have multiple antivirus programs installed.

Please compress your Sophos log into a ZIP file and attach it.

 

You should wait! But what download are you referring to and were you planning on doing an upgrade to Win 10 or a clean install? Clean installs are highly the recommended way to go? And if you are going to do a clean install, you don't need to fix the current system.

Your Sophos log shows a lot of things that we were trying to remove from the temp folder with OTM. Can you boot in safe mode and manually remove those items or do you get blocked from deleting them in safe mode? It could be that some legit software on your PC is creating these files. You could try putting a couple of them into a ZIP file and attach it for us to look at.

 

You're welcome. Surf safely!