Please check logs

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by TwitchyLegs, Dec 27, 2014.

  1. TwitchyLegs

    TwitchyLegs Private E-2

    I worked through the malware removal guide, but I was unable to run Rogue Killer, the program would open, then close, and Windows 8 would restart. The rest of the program scans ran without an issue, logs are attached.

    thanks!!
     
  2. TwitchyLegs

    TwitchyLegs Private E-2

    Logs attached.
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Uninstall the below programs. If you do not find them or they will not uninstall, just keep going.
    Optimizer Pro v3.2
    WorldWideCoupon


    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://services.freshy.com/general/newhometab.php?hometab=home&partner=11157&guid={12BE9AA2-6C27-4DB7-9DB6-69965A4CD0B9}&i=
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://services.freshy.com/general/newhometab.php?hometab=home&partner=11157&guid={12BE9AA2-6C27-4DB7-9DB6-69965A4CD0B9}&i=
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:49167;https=127.0.0.1:49167
    O4 - HKCU\..\Run: [LookThisUp] "C:\Users\Bjrosa\AppData\Roaming\LookThisUp\lookthisup_09042014.exe"
    O4 - HKCU\..\Run: [Optimizer Pro] C:\Program Files (x86)\Optimizer Pro\OptProLauncher.exe


    After clicking Fix, exit HJT.


    Please download OTM by Old Timer and save it to your Desktop.
    • Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    :Processes
    explorer.exe
    
    
    :Files
    C:\Users\Bjrosa\AppData\Local\UpdateAdmin
    C:\Users\Bjrosa\AppData\Roaming\LookThisUp
    C:\Users\Bjrosa\AppData\Roaming\Optimizer Pro
    C:\Users\Bjrosa\Documents\Optimizer Pro
    C:\Windows\System32\Tasks\Optimizer Pro Schedule
    C:\WINDOWS\system32\tasks\UpdateAdmin
    C:\ProgramData\a78a2212867b2164
    C:\ProgramData\APN
    C:\ProgramData\Browser
    C:\ProgramData\dealpeeaaK
    C:\ProgramData\RfPnMLyOgWd  
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro v3.2
    C:\Program Files (x86)\Optimizer Pro
    C:\WINDOWS\TEMP\*.*
    C:\Users\Bjrosa\AppData\Local\Temp\*.*
    
    :Reg
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{02F878DF-E2BE-4B85-8CB4-A0D2D4E2ED7F}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{2AF343DD-3102-4F9D-AC95-DCA4C95382C7}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{3137BC14-D8D7-4B67-8FFA-2E0B2E9D541B}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{4CA2AC92-971B-47B1-ACB6-357B552155AC}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{52C5395B-1FCD-47FA-A834-FD830701C2D5}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{5D3DCC39-9233-4330-94E9-DA92BE49CA1A}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{615FACDF-DADB-440D-AC91-8AAB0AE9E3AD}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{655847A1-FA36-46ED-923B-A5CD523696EA}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{762D463B-C45A-456D-A80D-8689C297C91E}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{7A6BE473-7960-44D0-BD54-D23DA76353DF}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{803F550E-BAAE-42BB-8917-64BA0006AB17}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{8D5BC51D-C9D3-43B9-B728-B30677B7C7E8}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{991C9D8D-A789-4DB9-BDFC-5F33398B04BF}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{A5ACC874-D943-483F-A2D1-14598D51F872}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{B0474212-0D9D-4361-90B3-B89D1A44275D}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{BFDE183A-C6FE-41D2-80F9-586C29210AC2}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{DD260902-9420-4055-A956-9152EB4F3E6A}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{EB1F9F3C-5526-4DAE-BD4B-3EAA7715DA9F}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{EBBC143E-44AC-4B9C-BCCE-9A0E42921F2A}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{F68DC16C-9C2B-455B-8853-7E4D34BAA3F4}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{FBA8498F-B3A0-4942-A2BF-E0CB7BC7E000}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001\Software\Classes\Interface\{02F878DF-E2BE-4B85-8CB4-A0D2D4E2ED7F}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001\Software\Classes\Interface\{0FEB2313-F89B-4AC6-8153-84025604A06A}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001\Software\Classes\Interface\{52C5395B-1FCD-47FA-A834-FD830701C2D5}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001\Software\Classes\Interface\{762D463B-C45A-456D-A80D-8689C297C91E}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001\Software\Classes\Interface\{7A6BE473-7960-44D0-BD54-D23DA76353DF}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001\Software\Classes\Interface\{803F550E-BAAE-42BB-8917-64BA0006AB17}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001\Software\Classes\Interface\{8D5BC51D-C9D3-43B9-B728-B30677B7C7E8}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001\Software\Classes\Interface\{991C9D8D-A789-4DB9-BDFC-5F33398B04BF}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001\Software\Classes\Interface\{EB1F9F3C-5526-4DAE-BD4B-3EAA7715DA9F}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001\Software\Classes\Interface\{EBBC143E-44AC-4B9C-BCCE-9A0E42921F2A}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001\Software\Classes\Interface\{F68DC16C-9C2B-455B-8853-7E4D34BAA3F4}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001\Software\Classes\TypeLib\{ABB8A8A5-FF98-40F6-B573-5841B063EA37}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001\Software\Microsoft\Internet Explorer\Low Rights\DragDrop\{70BC1CDB-0744-4172-BDA0-B5A487D00C3A}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{72A6AB0F-2FA8-4C73-9FCB-1E62A608F001}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001\Software\TNT2]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Interface\{02F878DF-E2BE-4B85-8CB4-A0D2D4E2ED7F}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Interface\{0FEB2313-F89B-4AC6-8153-84025604A06A}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Interface\{52C5395B-1FCD-47FA-A834-FD830701C2D5}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Interface\{762D463B-C45A-456D-A80D-8689C297C91E}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Interface\{7A6BE473-7960-44D0-BD54-D23DA76353DF}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Interface\{803F550E-BAAE-42BB-8917-64BA0006AB17}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Interface\{8D5BC51D-C9D3-43B9-B728-B30677B7C7E8}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Interface\{991C9D8D-A789-4DB9-BDFC-5F33398B04BF}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Interface\{EB1F9F3C-5526-4DAE-BD4B-3EAA7715DA9F}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Interface\{EBBC143E-44AC-4B9C-BCCE-9A0E42921F2A}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Interface\{F68DC16C-9C2B-455B-8853-7E4D34BAA3F4}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\TypeLib\{ABB8A8A5-FF98-40F6-B573-5841B063EA37}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\CLSID\{0FEB2313-F89B-4AC6-8153-84025604A06A}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\CLSID\{554EBE31-AEC1-4E34-BCE3-606467760D88}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{02F878DF-E2BE-4B85-8CB4-A0D2D4E2ED7F}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{0FEB2313-F89B-4AC6-8153-84025604A06A}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{2AF343DD-3102-4F9D-AC95-DCA4C95382C7}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{3137BC14-D8D7-4B67-8FFA-2E0B2E9D541B}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{4CA2AC92-971B-47B1-ACB6-357B552155AC}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{52C5395B-1FCD-47FA-A834-FD830701C2D5}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{5D3DCC39-9233-4330-94E9-DA92BE49CA1A}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{615FACDF-DADB-440D-AC91-8AAB0AE9E3AD}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{655847A1-FA36-46ED-923B-A5CD523696EA}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{762D463B-C45A-456D-A80D-8689C297C91E}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{7A6BE473-7960-44D0-BD54-D23DA76353DF}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{803F550E-BAAE-42BB-8917-64BA0006AB17}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{8D5BC51D-C9D3-43B9-B728-B30677B7C7E8}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{991C9D8D-A789-4DB9-BDFC-5F33398B04BF}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{A5ACC874-D943-483F-A2D1-14598D51F872}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{B0474212-0D9D-4361-90B3-B89D1A44275D}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{BFDE183A-C6FE-41D2-80F9-586C29210AC2}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{DD260902-9420-4055-A956-9152EB4F3E6A}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{EB1F9F3C-5526-4DAE-BD4B-3EAA7715DA9F}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{EBBC143E-44AC-4B9C-BCCE-9A0E42921F2A}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{F68DC16C-9C2B-455B-8853-7E4D34BAA3F4}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001_Classes\Wow6432Node\Interface\{FBA8498F-B3A0-4942-A2BF-E0CB7BC7E000}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\StormWatch_RASAPI32]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\StormWatch_RASMANCS]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Optimizer Pro Schedule]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Optimizer Pro_is1]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\{1146AC44-2F03-4431-B4FD-889BC837521F}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\{6791A2F3-FC80-475C-A002-C014AF797E9C}]
    [-HKEY_USERS\.DEFAULT\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}]
    [-HKEY_USERS\S-1-5-18\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\superfish.com]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION\StormWatchApp.exe]
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001\Software\Microsoft\Windows\CurrentVersion\Run]
    "Optimizer Pro"=-
    [-HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001\Software\Optimizer Pro]
    
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    "LookThisUp"=-
    "Optimizer Pro"=-
    "UpdateAdmin"=-
    
    [HKEY_USERS\S-1-5-21-3508235668-2702624077-4018226769-1001\Software\Microsoft\Windows\CurrentVersion\run]
    "LookThisUp"=-
    "Optimizer Pro"=-
    "UpdateAdmin"=-
    :Commands
    [purity]
    [EmptyTemp]
    [start explorer]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large [​IMG] button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
    saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
    this log file to your next message.

    Now please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • the C:\_OTM\MovedFiles log
    • the JRT.TXT log
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  4. TwitchyLegs

    TwitchyLegs Private E-2

    I was unable to remove WorldWideCoupon through the Control Panel/Programs/Uninstall a Program

    There are still some ad pop-ups appearing when clicking on links in a browser (Chrome and ie). Aside from this, things are running much much better.

    New Logs are attached.

    thanks!
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. I still see the below proxy in HijackThis.

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:49171;https=127.0.0.1:49171

    Did you have a problem fixing this? Was your browser closed as requested before fixing? Please try again and make sure all browsers are closed and also shutdown your McAfee protection software or any other protection software first before clicking fix. Also add the below line to be fixed:

    O3 - Toolbar: FindWide Toolbar - {5588FD25-19EE-418B-9435-072218BD117E} - C:\Program Files (x86)\TNT2\Profiles\11157\passport.dll (file missing)


    Afterwards, run another scan with HijackThis ( analyse.exe ) and see if the above lines actually were removed. Let me know.


    If still having a problem with Chrome then run the below:

    Reset Chrome to Defaults


    If still having a problem with IE then run the below:

    Reset Internet Explorer 9, 10, and 11 to Defaults
     
  6. TwitchyLegs

    TwitchyLegs Private E-2

    Issues are all resolved. Thanks!
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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