Online Passwords Stolen

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by jammer3573, Dec 29, 2014.

  1. jammer3573

    jammer3573 Private E-2

    A few of my online account's passwords were recently stolen (Google, chase.com, Facebook). My best guess for how this happened is that my wife used her Amazon Fire HD7 on an unsecured WiFi network at an airport. Google caught a couple of suspicious log-ons in close geographical proximity to the airport she was in (I realize this may be a meaningless coincidence, but it was Spokane, WA. Not exactly a teeming metropolis)

    Anyway, I have changed passwords on my accounts, but I wanted to scan my computer to make sure it was not the source of the breached passwords. My logs are attached.

    Also, if anyone has a reliable method of verifying that no malware/virus exists on our android phones or amazon fire, I would welcome the suggestion.

    Thanks!
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not finding any malware in your logs. You can post in the Smartphones forum for assistance with malware on your phone.

    Since you are not having any malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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