Desktop Secuity 2010 - please check my logs

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by RedBikeBlueFord, Jul 15, 2010.

  1. RedBikeBlueFord

    RedBikeBlueFord Private E-2

    Hi Experts,
    First let me say thank you for all the useful information and people on this site. It has helped me out a couple of times now with my own computer and others.

    My latest issue is with some software called Desktop Security 2010 and who knows what else was installed with it. I seem to have rid of most if not all the problem running all the tools. I would appreciate an expert take a look and make sure I got everything cleaned up.

    THANKS!!
    Scott
     

    Attached Files:

  2. RedBikeBlueFord

    RedBikeBlueFord Private E-2

    MG log.
     

    Attached Files:

  3. RedBikeBlueFord

    RedBikeBlueFord Private E-2

    Not bumping. I have just run some additional scans and found additional infections. Ad-Aware found a level 10 TAI threat. Not sure how to get a log from that program but it seems similar to what Symantec AV found. I have provided that log.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Sorry for the delay.

    What was found were items in the Combo quarantine files as well as system restore files. The later can only be removed by toggling system restore. Otherwise, the scans took care of the infections.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:

     
  5. RedBikeBlueFord

    RedBikeBlueFord Private E-2

    Well worth the wait. Thanks again for your help!
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. I do apologize for the wait, as you somehow slipped past me. ;)
     

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