USPS virus

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by sephiroth18, Oct 27, 2011.

  1. sephiroth18

    sephiroth18 Private E-2

    Dear Gurus,

    I clicked on a fake USPS email today regarding an undelivered parcel. I am afraid my pc has been infected with the virus / malware.

    I am uploading the logs for your reference to check whether the system is clean
     
  2. sephiroth18

    sephiroth18 Private E-2

    here are the attachments
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean, but I would like to see a log from running ComboFix.
     
  4. sephiroth18

    sephiroth18 Private E-2

    Hi,

    Here's the combofix log
     

    Attached Files:

    • log.txt
      File size:
      16 KB
      Views:
      8
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You need to move ComboFix directly onto your desktop. Otherwise the following will not work.

    Your logs are clean.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0


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