UserFaultCheck Problem? yes/no?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by ns_chris, Mar 16, 2005.

  1. ns_chris

    ns_chris Private E-2

    Hi,

    I've gone through the steps in "DO NOT POST UNTIL YOU HAVE READ THIS: How to: Spyware, Trojan And Virus Removal". I'm running XP Home with McAfee, Spysweeper, and SP2.

    Randomly when I startup a message appears in Spysweeper identifying UserFaultCheck in Startup. If I remove it, it comes back at sometime, maybe when I next login or maybe not for 3 or 4 logins. I THINK? my computer is running slower, especially when online. So, I'm not sure if I have a problem or not. My fear is that sometihng was sucked into System Restore, which is turned off. Any suggestions?
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Make sure you have HijackThis 1.99.1 and follow the guidelines on where to install it and how to post a log as an ATTACHMENT.
    All instructions are covered in the sticky thread
    NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting


    Now post a Hijack This log as an ATTACHMENT to your message (Do NOT copy/paste the log into your post). Please close unnecessary running programs before you run HijackThis. You must close each of the following: your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc.

    DO NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT
     
  3. ns_chris

    ns_chris Private E-2

    Hi,

    Here is my log file.
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Scan with HijackThis and Check the Boxes for the following:

    Make sure All Browser Windows are Closed when you Click FIX.


    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost

    R3 - Default URLSearchHook is missing

    O15 - Trusted Zone: *.skillport.com
    O15 - Trusted Zone: *.skillsoft.com

    Again, make sure All Browser Windows are Closed when you Click FIX.


    NEXT:
    Run CCleaner


    Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    Temporary Files
    Temporary Internet Files
    Recycle Bin


    And Click OK.


    Reboot, Scan with HijackThis and attach the new log and tell me how things are running now.
     
  5. ns_chris

    ns_chris Private E-2

    Hi,

    Here is the new log file. Everything seems to be working. Lines R1, R3, 015, and 015 are gone in the log file. Since UserFaultCheck randomly appeared I am going to see what happens over 5 or 6 days.

    Thanks for all the extremely helpful advise.
     

    Attached Files:

  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Log looks clean to me! :)

    Are you having any further problems?
     
  7. ns_chris

    ns_chris Private E-2

    Hi,

    I logged on this morning and no problems and the speed was excellent. I logged on just now and SpySweeper has the UserFaultCheck note in Startup again. I hate to be a pain the in ___ but. Any other suggestons?
     
  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Can you attach me some type of log from SpySweeper showing me exactly whats starting up?
     
  9. ns_chris

    ns_chris Private E-2

    Hi,

    Sorry for the delay but it took awhile before UserFaultCheck came back. I'm not sure if the following is helpful or not. The only detail SpySweeper gave was:

    Location: %systemroot%\system32\dumprep 0 -u
    Registry or Startup Folder: HKLM run

    I'm sure there is more after the -u but it didn't give it.
     
  10. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Click Start > Run > Type in msconfig

    Make sure ALL are checked, when prompted DO NOT REBOOT!

    After you do this attach another HJT log so I can see your startup entries.

    Also,
    Please download "StartDreck", from here: http://www.niksoft.at/_data/startdreck.zip

    Unzip to its own folder and start the program,
    Press 'Config'
    Press 'Unmark All'
    Check the following boxes only:
    Registry -> Run Keys
    System/drivers> Running processes
    Press 'Ok'
    Press 'Save' and select the location to save the log file
    (default is the same folder as the application)

    Please attach the log in this thread.
     
  11. ns_chris

    ns_chris Private E-2

    Hi,

    Here are the 2 log files.
     

    Attached Files:

  12. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Logs look clean to me!

    Let SpySweeper accept it and see how things go from there.
     
  13. ns_chris

    ns_chris Private E-2

    Hi,

    One last time. This time I allowed SpySweeper to accept UserFaultCheck and have repeated HJT and StartDreck. The log files are attached.

    Thanks for all your help !!!!
     

    Attached Files:

  14. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Right Click My Computer, select Properties and click the Advanced Tab.

    Click on the Settings button in Startup and Recovery.

    In the bottom pane - under Write debugging information

    Click on the down arrow and then select None

    Note: Tell me what it was set at before you change it.
     
  15. ns_chris

    ns_chris Private E-2

    Hi,

    The setting was set at none. I did not change it.
     
  16. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Set it to the below:
    • Small memory dump (64KB)

    Does it still load on startup?
     
  17. ns_chris

    ns_chris Private E-2

    Morning,

    I have set to Small Memory Dump. I've only logged on a couple of times and UserFaultCheck hasn't shown up yet. I will try a couple of times tonight.
     
  18. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Okay! Let me know.
     
  19. ns_chris

    ns_chris Private E-2

    Hi,

    I've logged in and out 10 times and UFC has not appeared and the computer speed seems to be fine. Can you think of anything else as I see another similar posting?
     
  20. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    If you have it set to "Small memory dump (64KB)" that is where its supposed to be by default. So you shouldnt have anymore problems with it.

    If you do let us know!
     
  21. ns_chris

    ns_chris Private E-2

    Hi,

    Thank you for all of your help.
     
  22. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

  23. ns_chris

    ns_chris Private E-2

    Hi,

    I do not have any other problems and will take your advice on the Malware. Thanks again.
     
  24. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Good Deal!:)

    Browse Safely!
     

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