computer freezing too often

Empty your Recycle Bin and then make sure you also empty the Norton Nprotect folder.
See the below which should help you to get it emptied:

Emptying the Norton Protected Recycle Bin

Now also empty your Norton AntiVirus\Quarantine folder.

I only see a few minor things in your logs (besides the above). Your problems may not be malware, but rather bad or corrupt drivers or system files or it could be hardware problems (like heat or defective motherboard components).

Is the below your desired start page?
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://drudgereport.com/


Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - Startup: PowerReg Scheduler.exe

After clicking Fix, exit HJT.

Now we need to Reset Web Settings:

1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

Now reboot in normal mode and post a new HJT log.

Make sure you tell me how things are working now.

 

Instead of the below that they give you:

Use my cmd instead of command

Does that help?

Yes. Delete them. If you cannot find the option in the Norton programs themselves just navigate to the folders yourself manually and delete the files. You will see the folder names in the logs you have posted.

Complete all the other steps no matter what.

 

Your HJT log is clean! As far as Nprotect is concerned:
1) if you right click on the Recycle Bin icon on your Desktop do you see any options related to Nprotect

2) if no to the above, double click on the Recycle Bin icon and now look under the menu options (start with File) to see if there are any options for Nprotect.

I don't use Norton so I cannot say exactly how they hook this feature (which I find to be very annoying and most people do not use or realize that it is storing tons of stuff, like malware, on their PCs).

 

You're welcome.

If you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

After that, you should work thru the below link:

How to Protect yourself from malware!