mysearchdial squatter

Please see the instructions for using them and run new scans and save the logs. We need them to continue

Also note that the instructions specified not to fix anything with RogueKiller!!!!!

 

You're welcome.

The instructions explain how to get the log. The snapshots are of no real help to us. Hitman is the most likely program that would catch hidden items related to myserachdial. Without the log, I may not find all of it, however I will finish looking at the logs and see what I can find now.

 

Uninstall the below programs. If you do not find them or they will not uninstall, just keep going.
Java 7 Update 11

Now install the current version of Sun Java from:

• Go here for 64 bit OS = Sun Java 64 bit Runtime Environment Make sure that when you see the form asking about installing Ask Toolbar that you uncheck this.
• Go here for 32 bit OS = Sun Java 32 bit Runtime Environment Make sure that when you see the form asking about installing Ask Toolbar that you uncheck this.

Please download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe
 
:Files
C:\$avg
C:\windows\TEMP\*.*
C:\Users\CCC\AppData\Local\Temp\*.*

:Reg
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{1CB20BF0-BBAE-40A7-93F4-6435FF3D0411}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs]
"Tabs"="res://ieframe.dll/tabswelcome.htm"
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

Now please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• the C:\_OTM\MovedFiles log
• the JRT.TXT log
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Your'e welcome. Yes you need to finish my last instructions.

 

You're welcome.

The procedure I gave you would have been much much faster and easier. Searchdial is mild junkware and not worth a reinstall ever.

 

I'm still waiting for you to complete the instructions given in mesage # 6.


Also note you never mentioned anything about network connection problems before and per your logs, it looks like you connect just fine.

 

You're welcome.

OTM does not scan for anything! You have to run the fix I gave you inorder for it to produce a log. I did not see OTM.exe on your Desktop ( as requested ) so how could you have run it?

Also you MGlogs (2).zip file is from 5 ( almost 6 ) days ago. You need to follow the instructions to produce a new log from today. You should not be renaming the file either. It is always named MGlogs.zip and it automatically updates the internal logs when the GetLogs.bat file is run properly ( i.e., protection disabled, Run As Administrator, UAC is disabled ).

 

Well it does not look like your network connection issues are related to malware because your logs a clean now. And the items we removed previously were just junkware and they would not impact your connectivity. I suggest that you try a wired connection instead of wireless just to see if there is any difference. Also try your laptop from some other location ( not your home network ) to see if it works. If it does than it is not your laptop that is the problem.

After that, post in the Software Forum if you still need help.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
7. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
9. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

Note I did not have you toggle System Restore because it could be an option to try if your laptop is really still the problem.