I.E. only works in safe mode?

Discussion in 'Software' started by karl hungus, Sep 6, 2004.

  1. karl hungus

    karl hungus Private E-2

    Hi There,
    I have a really strange problem, I.E. will only function in safe mode. On a regular boot it'll only give me the "could not open/test network error page". Nothing else seems wrong but I can't access the network through games or Kazaa in normal mode either. I'm getting a few hits on the anti-spyware apps but nothing major or viruses.

    I looked around in the forums and didn't see anyone complaining about a similar error. I'm running XP on a 2.4 P4 with 1024mb. The problem occured when I downloaded DirectX 9c of all things. I've deleted and re-installed XP three times, installed service pack 2, had more problems and have gone back to just the critical updates. I've re-installed and repaired I.E. 6 several times, I've run 10 different anti-virus/spy removal programs (Avast, spysweeper, Panda online, microtrend, spybot, ad-aware, cws-sredder, spy-doctor, sygate firewall, ect...) Man I'm at my the end of my rope here...

    I hate asking for help but I want to get to the bottom of this. My only thought was that some how critical files to load I.E are being blocked by one of my anti-virus/spy-removal apps or there's a nasty virus that is going un-detected that can't function within Safe mode. What exe's are required by XP to run I.E. ? Any help would be awesome, I can log Hijackthis but I didn't see anything suspicious running in there but I don't know what all the exe's represent in my running tray.
     
  2. karl hungus

    karl hungus Private E-2

    Hijack This Log for Normal mode.

    Logfile of HijackThis v1.98.2
    Scan saved at 4:48:39 PM, on 9/7/2004
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

    Running processes:
    F:\WINDOWS\System32\smss.exe
    F:\WINDOWS\system32\csrss.exe
    F:\WINDOWS\system32\winlogon.exe
    F:\WINDOWS\system32\services.exe
    F:\WINDOWS\system32\lsass.exe
    F:\WINDOWS\system32\svchost.exe
    F:\WINDOWS\System32\svchost.exe
    F:\Program Files\Sygate\SPF\smc.exe
    F:\WINDOWS\System32\svchost.exe
    F:\WINDOWS\System32\svchost.exe
    F:\WINDOWS\Explorer.EXE
    F:\WINDOWS\system32\spoolsv.exe
    F:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
    F:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    F:\PROGRA~1\PESTPA~1\PPControl.exe
    F:\PROGRA~1\PESTPA~1\PPMemCheck.exe
    F:\PROGRA~1\PESTPA~1\CookiePatrol.exe
    F:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    F:\Program Files\a2\a2guard.exe
    F:\WINDOWS\System32\devldr32.exe
    F:\WINDOWS\System32\alg.exe
    F:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    F:\Program Files\Alwil Software\Avast4\ashServ.exe
    F:\WINDOWS\System32\nvsvc32.exe
    F:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
    F:\Program Files\Trend Micro\Internet Security\tmproxy.exe
    F:\WINDOWS\System32\wdfmgr.exe
    F:\WINDOWS\System32\wuauclt.exe
    F:\Program Files\Trend Micro\Internet Security\PccPfw.exe
    F:\Program Files\Internet Explorer\iexplore.exe
    F:\Documents and Settings\Owner\Desktop\New Folder\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE F:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [avast!] F:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [PestPatrol Control Center] F:\PROGRA~1\PESTPA~1\PPControl.exe
    O4 - HKLM\..\Run: [PPMemCheck] F:\PROGRA~1\PESTPA~1\PPMemCheck.exe
    O4 - HKLM\..\Run: [CookiePatrol] F:\PROGRA~1\PESTPA~1\CookiePatrol.exe
    O4 - HKCU\..\Run: [SpySweeper] "F:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
    O4 - HKCU\..\Run: [a²] "F:\Program Files\a2\a2guard.exe"
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
    --------------------------------------------------------------------------
    Hijack this log for Safe mode where I.E. will open.

    Logfile of HijackThis v1.98.2
    Scan saved at 4:52:24 PM, on 9/7/2004
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

    Running processes:
    F:\WINDOWS\System32\smss.exe
    F:\WINDOWS\system32\winlogon.exe
    F:\WINDOWS\system32\services.exe
    F:\WINDOWS\system32\lsass.exe
    F:\WINDOWS\system32\svchost.exe
    F:\WINDOWS\System32\svchost.exe
    F:\WINDOWS\system32\userinit.exe
    F:\WINDOWS\Explorer.EXE
    F:\Documents and Settings\Owner\Desktop\New Folder\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE F:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [avast!] F:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [PestPatrol Control Center] F:\PROGRA~1\PESTPA~1\PPControl.exe
    O4 - HKLM\..\Run: [PPMemCheck] F:\PROGRA~1\PESTPA~1\PPMemCheck.exe
    O4 - HKLM\..\Run: [CookiePatrol] F:\PROGRA~1\PESTPA~1\CookiePatrol.exe
    O4 - HKCU\..\Run: [SpySweeper] "F:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
    O4 - HKCU\..\Run: [a²] "F:\Program Files\a2\a2guard.exe"
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab

    -------------------------------------------------------------------------

    Anyone know why I.E. won't open in normal Mode??? Please any advice at all. The network is active but can't be accessed for some reason...
     
  3. guitarpunk

    guitarpunk Private E-2

    what happens when you try and open IE in normal mode?
     
  4. karl hungus

    karl hungus Private E-2

    I get the default Web page can't be displayed message.
     

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