Vista hangs after running combofix

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by techmed, Mar 10, 2009.

  1. techmed

    techmed Private E-2

    I went thru some of the forums to try to find out if anyone else is having issues with Vista after running combofix.

    This whole problem started after the computer became infected with spyware. I removed nortons because it was throwing up errors, and then proceeded to scan the system with Malwarebytes. It found 244 items, and removed them. I noticed a drastic increase in the computers performance, and all of the pop ups went away. I then proceeded to install AVG, and did a complete virus scan of the system. It found 24 files on the system that it classified as viruses. So all seemed to be good. But because I wanted to be thorough, I decided to also run combofix. I have run it many times before, and never had any issues. I did all the normal stuff, like disabling the anti-virus and firewall, and then proceeded to run it.

    It seemed to go through the processes fine. It found a couple of items, and deleted them. But then after rebooting the machine, it now takes 5 minutes for Windows Vista to load up, and when the desktop finally loads, everything is very doggish.

    Please let me know if you have any suggestions. Thanks
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    I'm not sure what procedures you were following but apparently you are not following our cleaning procedures. You really should not just be running ComboFix anytime you want. It can be dangerous if not run properly or if over used. Attach the current logs you have from Malwarebytes and from ComboFix. Do this first before continuing!!!

    Then you need to work thru our cleaning process from beginning to end and attach the logs we request at the end. Two of them will be repeats of the above logs.


    Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.
    • If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.
    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide
    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     

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