Vista not logging on

Discussion in 'Software' started by mike_rox1, Mar 16, 2009.

  1. mike_rox1

    mike_rox1 Private E-2

    Hi, my sister just got a new laptop, she entered a password to log on, now everything we try says the password is wrong. The computer is a HP Pavillion DV5 series entertainment notebook pc. So we cant log on. Any ideas, (perhaps we need to restore factory settings?) but remeber we cant log on.
    THX.
     
  2. s3quattro

    s3quattro Private E-2

    it must be that the password was entered incorrectly, or maybe caps lock was on or similar? you can restore HP laptops by booting to the restore CDs it should have come with. (so you dont need to log on to restore)
     

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