Email error question

Discussion in 'Software' started by da chicken, Apr 7, 2004.

  1. da chicken

    da chicken MajorGeek

    Hey. I recently got this error whilst sending email to a friend of mine.

    I get this error from only one of my email addresses, and only when sending to the guy. I can send from my problem account address to other addresses, and I appear to be able to send from other addesses to their problem account.

    Can anyone tell me if:
    a) This error is on my side or their side;
    b) If this error is consistent with blacklisting (don't ask... it's complicated).
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Have either you or him got SMTP Authentication ticked in the email address properties as that would throw up a 550 error message.
     
  3. da chicken

    da chicken MajorGeek

    tm: Is that a guess, or is the error message actually consistent?

    Halo: I don't think so. How can I check?

    The client I'm using is php Horde. So it's on the web host providers's web server. I should think it would be correctly configured, yes?
     
    Last edited: Apr 7, 2004
  4. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    To check your SMTP authentication well in OE would be goto Tools > Accounts click your account and at the servers tab, put a check in the “My server required authentication” check box under Outgoing Mail Servers.

    I would imagine they have it set correctly, but I have no clue to what php horde your client is.

    if its this I'm reading it at present http://www.horde.org/faq/user/ to be honest tho I havnt a clue what i'm looking for with this app.... but I still think its an authentication issue.
     
  5. Adrynalyne

    Adrynalyne Guest

    Error 550 is an authentication error.

    When I used to work for an ISP, we would see this when people would use our SMTP server and connect through a different ISP. Or, visa versa. The reason it happens is because 99% of the SMTP servers out there authenticate by you being on the same network, not by user/pass.

    Seeing how you can't really being doing that, then I would go to the next reason we saw these errors.

    Some mail server software (on the recipient end) freaks out if the email headers in your email is not correct (which is by no means anything you have control over).

    The other time we saw this was when the recipients mail server was down.


    And lastly, yes, we saw this when a recipient or sender was blacklisted.
     
  6. da chicken

    da chicken MajorGeek

    Turns out the mail server was down, and the second account I tried was just throwing the error messages away. To Yahoo: Gee, thanks guys. :rolleyes:

    To MG: Thanks guys! :)
     

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