Something did disable firewall, antivirus and some devises on my HP laptop.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by LinaCove, May 7, 2012.

  1. LinaCove

    LinaCove Private E-2

    Hello, and thank you for reading this.
    I've got a problem with my HP. It happened over night the day before yesterday, seem like was a win update. Computer can not get to the internet, firewall and all security is disabled, it does not see SD, but still reads USB.
    Yesterday I installed fresh Win 7 on it, and all was great, untill this morning everything repeated.
    When I look at the processes most of the are stopped. I downloaded MWbytes, it did not show any infection. When I run ComboFix, it gives me 2 time the message:
    "windows cannot find 'NIRKMD' make sure you typed the name correctly, and then try again. "
    on every stage, it is running for a while now and it is on the stage 8 and I am lucky to have this 2nd computer to download tools I may need.
    If anyone may know what I am up against to please advise.
    Thank you very much for your help
    Lina
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please do the below so that we can boot to System Recovery Options to run a scan.

    For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
    For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

    Plug the flashdrive into the infected PC.

    Enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.

    On the System Recovery Options menu you will get the following options:
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
      Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please attach this file to your next reply. (See: How to attach)
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds