Windows 7 Random crashes/ freezes or BSODs, when playing flash video.

Discussion in 'Software' started by imzo79, Aug 7, 2010.

  1. imzo79

    imzo79 Private E-2

    Hello

    This is my first post...:)

    As the title suggests, the issue i am having is that Windows 7 will randomly crash/ freez or BSOD (bsod error - 3b) when playing flash video.

    My system is VERY new - only finnished the build a few days ago.

    CPU - AMD Phenom II 965 Black Edition OC @3.8GHz
    MB - Gigabyte GA-890GPA-UD3H (rev 2.0)
    RAM - G.Skill RipJaw 1600 Cas 7-8-7-24 2T (current timings : 7-8-6-20 1T tested as stable @ 1.605V)
    PSU - Thermaltake Tought Power XT 850W
    HDD - Samsung SpinPoint f3 1TB 7200rpm
    Case - Antec 300
    Cooling - 5 120mm case fans.

    As far as i am concerned - it CANNOT be a hardware issue...

    I have ran various test/ benchmarks / burn-ins /stability tests, for hours at a time - and not once have i had ANY problems, even with the system running at MAX for hours.

    Then i play flash video online - and yes it does play (cpu usage doesnt go above 10-15% and temps are around 35-7 C), i can even watch entire videos without issue. But sooner or later whilest watching a flash vid the system will either - Restart (no error messages), Freeze (eg. someone in the vid i am watching can be half way through a sentence - the bam, everything
    freezes including the audio- which goes in a continuos loop - eg. aaaaahhhhhhhhhhhhh.....etc continuous sound and i have to manualy switch the computer off.) or i get BSOD error 3b.

    I am at a loss as to the cause of this issue... like i said i have ran the system at max for hours with NO issues at all. The computer only crashes EXCLUSIVELY when watching flash videos.

    Any help would be greatly appreciated.

    Thanks
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi and Welcome


    Is your Windows 7 32bit or 64bit?

    Do you have the actual BSOD message and code? and could attach either of the logs created by the guide HERE (how to attach a text file instructions in the guide)


     
  3. imzo79

    imzo79 Private E-2

    Hi Halo (one of my fav games btw :))

    Version of Windows is - Windows 7 Ultimate 64 bit (build 7600).

    This is the report from BlueScreenView...

    ==================================================
    Dump File : 032610-79420-01.dmp
    Crash Time : 26/03/2010 13:15:19
    Bug Check String : SYSTEM_SERVICE_EXCEPTION
    Bug Check Code : 0x0000003b
    Parameter 1 : 00000000`c0000005
    Parameter 2 : fffff880`0154d58d
    Parameter 3 : fffff880`03980190
    Parameter 4 : 00000000`00000000
    Caused By Driver : NETIO.SYS
    Caused By Address : NETIO.SYS+2558d
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\032610-79420-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7600
    ==================================================

    Yes i know the date is wrong - i hadnt set it yet, and the processor count is 2 - but i have fixed that.

    Hope this helps you help me:)

    Thanks for the reply btw.
     
  4. imzo79

    imzo79 Private E-2

    Hi

    Any luck finding out what is wrong with those bsod codes?

    I tried everything you said in you post, then tried to play the video again - and within 15 seconds the computer froze again (no error messages).

    I thought that maybe it was a memory issue - so i ran some memory tests - which finnished with no errors.

    Any other ideas would be great.

    Thanks
     
  5. imzo79

    imzo79 Private E-2

    Anyone care to help me with this...?

    I am still having these issues - although for some bizzare reason, everythings was working fine for a couple of days and then BAM - the system shuts off again while watching flash...

    Anyone else had this issue and/or knows how to fix it?


    Thanks
     
  6. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Sorry, forgot to follow up.

    I would reduce your OC to default and see if that helps, at times OCing can cause issues, especially random ones with system files, also update your GFX card drivers to latest ones (what is your graphics card make and version?)

    What security software do you have installed? please name all of them.
     
  7. imzo79

    imzo79 Private E-2

    Hi Halo

    I wouldnt have thought it was an OC issue - like i mentioned b4 - i have ran various tests, including recently running the 'Intel Burn Test' which is the most demanding - even more so than prime 95, and that finnished with no errors...

    But i did try down clocking to default, but still had the same thing...

    Graphics are provided by the IGP (ATI HD 4290) and are up to date, planning to get a 5850 soon.

    Security software:

    Zone Alarm Extreme Security 2010

    Bitdefender Total Security 2010

    ...both upto date - i have also disabled Zone Alarms antivirus while running Bitdefender and disabled Bitdefenders firewall.

    Thanks
     
  8. motc7

    motc7 Vice Admiral (Starfleet)

    Just cause it's not noted here, have you updated your video card to the latest drivers?

    Have you tried to see if this happens under a different Windows Profile account?
     
  9. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Could run a million nad one burn in tests but sadly they dont account for other software and issues they may have, but as you down clocked and it was the same then fair enough

    One thing you have two antivirus apps, uninstall both and see if your PC works ok with Flash video (will need a reboot) then only install one of them, even if you run one manually they both can conflict and cause issues.
     
  10. imzo79

    imzo79 Private E-2

    Hi

    probably should have mentioned this b4, but better late than never...

    When i loaded windows onto the new HDD (samsung 1tb), it is a clone of my laptopn HDD - i didnt fancy having to reinstall all my apps again, i went into device manager and unistalled all hardware that was on my latop HDD as well as drivers - i thought maybe there might be a conflict so i checked and couldnt find any.

    BTW... the original HDD (my laptop) didnt have ANY of these issues - i could watch flash all day long without insident, and that also had both Bitdefender and Zone Alarm running at the same time...

    but ill unistall one just to make sure and get back to you.

    Thanks
     
  11. imzo79

    imzo79 Private E-2

    Hi

    Tried only installing 1 security program and... all seemed to be going well -
    But then, as soon as i pressed the PLAY button on some flash video... the entire computer froze again - no error messages.

    Also if i keep down clocking my memory and cpu i may as well go back to using my laptop.

    I am seriously irritated now, to the point where i am considering completly reinstalling windows and loosing all my programs... but i dont think i have a choice.

    Its wiered it can be fine all day - but sooner or later it crashes for no apparent reason, also when the crash happens, the screen goes all garbled (completely screwed up).

    If you have any other suggestions - im all ears.

    Thanks
     
  12. satrow

    satrow Major Geek Extraordinaire

    Bitdefender has been implicated in this problem elsewhere, try running the uninstall tool (direct link) to completely remove it.

    Another possibility that came to mind: netio.sys is a native W7 driver, the drive is cloned from a laptop - there's a possibility that there is some conflict with networking driver residues from the original install. I'll think a little more on that issue.
     
  13. imzo79

    imzo79 Private E-2

    Hi satro

    Bitdefender 'appears' to be completely unistalled - nothing relating to it appears anywhere, but ill try your suggestion.

    Any help you can give is most appreciated - as is anyone elses.

    Just today my PC has crashed (frozen) at least 3 times with no errors... and again while trying to play flash - its not even that the video is still downloading - i let it completely download b4 watching, so it is running from cache - no streaming.

    I completely unistalled the previous network driver and software b4 installing the new chipset - but i guess something may still be remaining...

    I had 5 bluescreens yesterday - with various errors, here is the report for all 5 from BlueScreenView:-


    ==================================================
    Dump File : 081410-27175-01.dmp
    Crash Time : 14/08/2010 02:36:13
    Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x0000001e
    Parameter 1 : 00000000`00000000
    Parameter 2 : 00000000`00000000
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+70710
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\081410-27175-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 081410-49545-01.dmp
    Crash Time : 14/08/2010 01:52:20
    Bug Check String : SYSTEM_SERVICE_EXCEPTION
    Bug Check Code : 0x0000003b
    Parameter 1 : 00000000`c0000005
    Parameter 2 : fffff800`03d30e94
    Parameter 3 : fffff880`030b90c0
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+70740
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\081410-49545-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 081410-49358-01.dmp
    Crash Time : 14/08/2010 01:47:39
    Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000007e
    Parameter 1 : ffffffff`c0000005
    Parameter 2 : fffff880`051c735f
    Parameter 3 : fffff880`03970d58
    Parameter 4 : fffff880`039705c0
    Caused By Driver : atikmdag.sys
    Caused By Address : atikmdag.sys+39835f
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\081410-49358-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 081410-48937-01.dmp
    Crash Time : 14/08/2010 01:43:10
    Bug Check String :
    Bug Check Code : 0x00000109
    Parameter 1 : a3a039d8`950f76bb
    Parameter 2 : b3b7465e`e78c48b1
    Parameter 3 : fffff800`03a859d0
    Parameter 4 : 00000000`00000001
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+70740
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\081410-48937-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 081410-48594-01.dmp
    Crash Time : 14/08/2010 01:35:02
    Bug Check String : CRITICAL_OBJECT_TERMINATION
    Bug Check Code : 0x000000f4
    Parameter 1 : 00000000`00000003
    Parameter 2 : fffffa80`05a2eb30
    Parameter 3 : fffffa80`05a2ee10
    Parameter 4 : fffff800`03de25d0
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+70740
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\081410-48594-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 081410-50076-01.dmp
    Crash Time : 14/08/2010 01:30:04
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x000000d1
    Parameter 1 : 00000000`0000001f
    Parameter 2 : 00000000`00000002
    Parameter 3 : 00000000`00000000
    Parameter 4 : fffff880`016481bb
    Caused By Driver : NETIO.SYS
    Caused By Address : NETIO.SYS+1d1bb
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\081410-50076-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    ==================================================

    Hope someone can figure this out soon...

    Thanks
     
  14. satrow

    satrow Major Geek Extraordinaire

    Hmm, all 6 dumps have differing causes - it's looking more like overheating/bad RAM/bad PSU or malware now. It may be a good idea to attach the dumps in zips, we can see more about the services in use.

    An (unsigned) ATI driver is involved in one of the dumps, can you uninstall the video drivers, download and install some fresh drivers from AMD please? The netio.sys driver also looks like it's unsigned, can you check this file, please and give the details on it?
     
  15. imzo79

    imzo79 Private E-2

    Hi Satrow

    I have attached a .zip file titled 'minidump' which includes all 5 dumps.

    I have also unistalled then reinstalled both CCC and the ATI drivers (ver 10.7).

    As for it being a hardware issue (not sure if you read my other post/s), i doubt it... as i have said i have ran MANY stress tests for HOURS (even when overclocked) and had NO issues - i was also monitoring the temps and cpu temp doesnt go above 52c which i consider good especially with a 3.8ghz OC on stock H/S and fan. CPU max temp is 62c, so i am at least 10c off that.

    I have tested the RAM with no errors - and checked the psu voltages, all of which are within limits.

    As i said - it happens ONLY when playing flash video, off course i am not saying your wrong - just that i doubt it (i certainly hope it isnt a H/W problem after all the cash i put on this:()

    I checked the netio.sys file and it IS Signed.

    I greatly appreciate your help so....

    Thanks
     

    Attached Files:

  16. satrow

    satrow Major Geek Extraordinaire

    Ok, I've taken a quick look at the dumps.

    There's been some data corruption going on, in my experience it's most often RAM, PSU or data cables/bad connex generally.

    It's probably be best to start with some minimum hardware testing; gfx card (can you switch slots too?), 1 RAM stick (again, switching slots) and the hard drive.

    Download Driverview, scan your PC and use the data to remove all drivers that are not needed for the minimum hardware (look for DVD/Blueray and virtual CD/DVD players too), download a biggish Flash movie, then reboot to the BIOS, set it to defaults then disable the network card, save and exit the BIOS then shutdown and check/remove the hardware before beginning the testing.


    Even new hardware breaks, the first month often has a fairly high failure rate.
     
  17. imzo79

    imzo79 Private E-2

    Hi Satrow

    The graphics aren't supplied by a 'card' - its an IGP so obviously cant do anything with that.

    As for the rest of the tests - they will have to wait until tomorrow (its a bit late now), but i will try all tests tomorrow and get back to you with the results.

    Thanks again for helping. (not that i dont appreciate other people who have tried to help me)
     
  18. satrow

    satrow Major Geek Extraordinaire

    Ok, sleep well :)
     
  19. imzo79

    imzo79 Private E-2

    Hi

    Tried everything you suggested, including trying a different PSU with no luck - still the same thing, most of the blue screens seem to be netio.sys related...

    I am going to reinstall windows from scratch - making sure to run a chkdsk b4 i do to be sure its not a HDD problem.

    Will be a while - but ill get back to you with the results.

    Thanks
     
  20. motc7

    motc7 Vice Admiral (Starfleet)

    imzo - have you tried updating your video drivers and or try logging into Windows with a different user account and see if the problem persists?
     
  21. imzo79

    imzo79 Private E-2

    Hi motc7

    Thanks for your suggestions - but i already tried both of those...

    Although i did notice that there where some issues with user rights and admin issues - like sometimes i would try to install a program and id get an error saying i dont have the required admin privilages... even though i may account was the admin account - i even tried taking full ownership of drive C:, even while taking ownership i kept getting access denied...

    Not sure if that was anything to do with the issues i was having...

    I have completely reinstalled windows now - and am in the process of installing all my programs again (a very long a time consuming process...), and so far - so good, ive not had any issues with bluescreens or crashing (at least not yet - fingers crossed), ive tried playing some flash video (although not much - im rather apprehensive...) and so far it has worked fine.

    I hope the issue has gone - but cant say for sure... will keep you posted.

    Thanks
     
  22. imzo79

    imzo79 Private E-2

    Hi Guys....

    Everything was a waste of time... :cry

    I'm having exactly the same issues as before - Windows is still crashing, and i cant figure out why. :confused Everything was running smooth with no issues at all - then i go to a particular site, try to was some flash, it plays for about 15 seconds the crashes - screen goes all garbled, then BSOD's (i have attached the latest .dmp).

    I am thinking about returning the RAM and getting a replacement - but i'm not sure if its the ram - could it be the MB?... I doubt it being the CPU - but like i said i'm not sure.

    If someone could take a look at the attched dump file and get back to me with thier recommendation that would be great.

    Thanks
     
  23. imzo79

    imzo79 Private E-2

    Sorry forgot to attach the dump file.....
     

    Attached Files:

  24. pwillener

    pwillener MajorGeek

    What browser and version are you using to view Flash objects?

    Have you tried to disable Hardware Acceleration (Flash Player Settings)?
     
  25. imzo79

    imzo79 Private E-2

    Hi Pwillener

    I am using Firefox ver. 3.6.8 to view flash.

    ....and yes i have tried disabling hardware acceleration with no luck.


    Thanks
     
  26. pwillener

    pwillener MajorGeek

    Then there must be some kind of hardware issue, as a browser plugin should not be able to bring the whole system down. Did you say that you already have the latest drivers for your display adapter installed?
     
  27. imzo79

    imzo79 Private E-2

    Hi

    Yes, i have the latest drivers...
     
  28. imzo79

    imzo79 Private E-2

    Hi

    Just had another crash... while NOT watching flash - i just closed a tab in firefox and the whole system froze - had to switch off at the wall. Although there was flash content on the screen - but not a video.

    Im now running the ram @ 1333 MHZ with very high timing 11-11-11-29, its supposed to run @ 1600 MHZ 7-8-7-24.

    I am just apprehensive in sending the RAM back - just incase it isnt the RAM (if i send it back and it is found NOT to be faulty, then i have to pay....again).

    Any other suggestions are welcome.


    Thanks
     
  29. satrow

    satrow Major Geek Extraordinaire

    Hmm, please don't run anything higher than in a 'compatibility' mode until you get the machine stable. It may well be that the RAM timings that you've been using are part of the problem, if you get a problem, reduce the timings a notch or two then test again. There are many cases where reducing the RAM timings have resulted it a stable PC.
     
  30. imzo79

    imzo79 Private E-2

    Hi satrow

    If i have to use timings as bad as those (1333mhz 11-11-11-29), i may as well have bought some cheap budget RAM for < £40, i payed nearly £100 for these modules - so i would expect them to at least run at there rated speed and timings...

    I read a few reviews on this RAM b4 i bought it - and in the reviews i read they actually overclocked the RAM to about 1733MHZ @ (aprox) 8-8-8-24 timings, so i know the RAM is more than capable of running at the rated speed. And b4 you say it could be my MB that doesn't support those speeds - it actually goes as high as supporting 1800Mhz+.

    I forgot to mention also that in a recent MEMTEST...err, well-test, i got an error stating that the RAM could not 'accurately transfer data' (or something like that). So that would seem to indicate a problem... although i could be wrong.

    Thanks for the advice though, if you have any more its more than welcome.
     
  31. satrow

    satrow Major Geek Extraordinaire

    With any RAM/MB combination, you'll probably find some timing combinations that will work fine and some that will not - what MB do you have?
     
  32. imzo79

    imzo79 Private E-2

    Hi

    MotherBoard is a - GigaByte GA-890GPA-UD3H (Rev 2.0) Bios ver FD
     
  33. satrow

    satrow Major Geek Extraordinaire

    Ok, I Googled 'GA-890GPA-UD3H performance RAM timing problems' and came up with a host of potentially useful info from many sources, best if you wade through it and find known good settings that are closest to your RAM/CPU combo - don't forget the voltage may need to be altered too.
     
  34. imzo79

    imzo79 Private E-2

    Hi satrow

    Thanks for the tip - i will do some reading on this.

    As for the voltage - i have already been upto 1.65v (from 1.6) at rated speed/ timings and it made things worse not better.... but thanks anyway.

    As always - advice is appreciated.

    thanks
     
  35. imzo79

    imzo79 Private E-2

    Hi

    Im back - was just sifting through pages and pages of info - then i came across G.Skills support forum...

    It seems that a LOT of people are having almost exactly the same issues as me (random crashes/ freezes and bsods) when using this RAM. I read through a few articles and some of the replys from G.Skill support suggested that this RAM was originaly intended for intel based systems such as the core i5 etc... But it will (according to G.Skill support) work at the rated timings, but - some of the settings in the bios need tweaking.

    They suggested raising the CPU/NB from 2000 to 2200 MHZ...

    I am fairly new to overclocking - i understand (at least i think i do) the Basic idea, but im not sure how to correctly set the NB and HT Link etc correctly. As i understand there are essentialy 5 cores in the 965 BE - the 4 cpu cores and a '5th' the controls the FSB (although i also heard this CPU doesnt have an 'actual' FSB?) that governs the link speed between the 4 cores, and the NB controls things like the IMC (integrated memory controllers - of which there are 2), and then the HT Link connects to everything else....?

    So again - is anyone with enough experience able to tell me how to set the NB FSB CPU/ Memory clock and HT Link speed/ voltages so that i get the best possble/ balanced performance?

    After setting the NB @ 2200 MHZ the RAM 'seems' a tad more stable - ran Prime95 for 3hrs 45mins - no errors, same with memtest. so...so far so good, and again - fingers crossed.


    Thanks
     
  36. satrow

    satrow Major Geek Extraordinaire

    I did skim through that article, not realising it was the same RAM as yours.

    Good to see you're getting somewhere :)

    Unfortunately, I don't know of any ardent overclockers here on MG's. Ideally, you need a friendly overclocker with the same MB to walk you through the available settings and how they may affect your system.
     
  37. imzo79

    imzo79 Private E-2

    Hi satrow

    Dont worry about not being able to give OC advice - i will just follow your advice and try and find someone on another board that has the same MB as me...

    So thanks for the advice you have provided thus far, i really appreciate it - also thanks to everyone else who has tried to help me - also much appreciated. :clap

    This was my first time on any forum (at least as far as i recall), and again with thanks to yourself and everyone else here - it has so far been a very pleasant experience... so im gonna give everyone a 'Thanks';)

    thanks again - as always i'll keep you posted how i go on.
     
  38. satrow

    satrow Major Geek Extraordinaire

    No problem. Good luck with that info, I hope you get it sorted fast.

    Good luck and yes, it'll be good to see a report of your success ^^
     
  39. imzo79

    imzo79 Private E-2

    Hi All

    Back again.

    I think i may have discovered the reason for the freezing crashes etc...
    And it was quite by accident. I thought it was strange that it only seemed to happen when watching flash or doing something that related to using the IGP.

    I believe the issue is beeing caused by setting the IGP to use more than 128MB of system RAM (the IGP has 128MB side port mem already), if i set it to use more than 128 MB of RAM then that seems to be when i the crashes.

    So i thought id so a test... First i set the IGP to use 512MB of system RAM in the bios, then booted into windows and tried to play some flash in Firefox - which resulted in another freeze and garbled screen, i then set the IGP to use the next lowest amount of RAM (256MB), booted to windows again and played some flash. This again resulted in another freeze (although it took a bit longer), i then set the IGP to use the lowest amount of extra memory (128MB) and tried again - this time i was able to watch 2 full length flash vids without any issues (not watched any more yet on this setting).

    I then rebooted and tried setting the IGP RAM usage to 256MB again - then tried to play flash - crashed again after about 15 seconds. Went back to 128MB - and no issues thus far...

    So im wandering - is the issue with then RAM, or (which now seems more likely) could it be that the MB is defective and cant properly use RAM as extended mem for the IGP...?:confused


    Thanks
     
  40. imzo79

    imzo79 Private E-2

    Hey Guys

    Just an update.

    Its been quite a while since my last post, and im happy (at least so far) to report that the crashes seemed to have stopped, im not sure why - they just did.:confused

    I even overclocked to RAM a bit as well, and still no crashes. I also put the UMA up to max of 512mb of shared RAM - still no crashes.

    Its wiered - but good. I cant explain for the life of me why it just started working with no issues...


    Thanks again to everyone for all there help - much appreciated.;)

    C YA :wave
     
  41. snkrvmph

    snkrvmph Private E-2

    I am having the same issue. Same mobo... etc. I was wondering if you could offer some insight?

    Cheers,

    Dave
     
  42. imzo79

    imzo79 Private E-2

    Hi snkrvmph - and Welcome

    Didnt think id get anyone on this post again... good thing that your post appeared in my email or i may never have known about it.

    You say you are having EXACTLY the same issue that i was having - ok.

    Could you please post your system specs for me and what Anti-virus & firewall software you are using.

    Thanks
     
  43. snkrvmph

    snkrvmph Private E-2

    Zone Alarm Extreme Security Suite

    Windows 7 64 Bit Professional

    CPU - AMD Phenom II 965 Black Edition
    MB - Gigabyte GA-890GPA-UD3H (rev 2.0)
    RAM - G.Skill RipJaw 8 GB
    VIDEO CARD: SAPPHIRE 1GB ATI 5750
    PRIMARY HD: OCZ VERTEX 2 SSD
    SECONDARY HD - Samsung SpinPoint f3 1TB 7200rpm

    Thanks.... I really appreciate it.

    -Dave
     
  44. imzo79

    imzo79 Private E-2

    Hi

    Ok... so you have the same processor/mobo/RAM as me - which is fine.

    Not sure if you read (you probably did) some of the previous posts, particularly the part were i unistalled both Bitdefender (although i guess you dont have that) and ZoneAlarm Extreme security. I reported having no further issues after unistalling both of these, and that continues to remain true - havnt had a single BSOD or random crash since.

    So...

    Dont know if you will feel comfortable doing this - but could you please try unistalling ZoneAlarm just for the length of this test.

    Then do what you normaly do when you have a crash/BSOD etc... (if like me, just playing flash would suffice) just to see if it still happens after unistalling ZoneAlarm and let me know the results.

    Thanks
     
  45. techsent

    techsent Corporal

  46. imzo79

    imzo79 Private E-2

    Hi Techsent

    Well im not sure what browser snkrvmph is using but if like me he will be using FireFox not IE, as i said i dont have the issue anymore - but when i did it happened when using (but not limited to) Firefox.

    If uninstalling Zonealarm doesnt work for snkrvmph, then there is only one more suggestion that i can think of atm, but i'll wait to see what the results are after uninstalling ZoneAlarm before i make my next suggestion.

    But thanks any techsent for your input :)
     
  47. snkrvmph

    snkrvmph Private E-2

    I was using Firefox. I have both uninstalled... I'm still getting the crashes.

    thanks for all the help!

    -dave
     
  48. imzo79

    imzo79 Private E-2

    Ok

    So you have unistalled ZoneAlarm and Firefox and still getting crashes hmmm...

    Is anything Overclocked in the bios?

    Just wandering - but is the RAM you have, is it the same as mine (mine is G.Skill Ripjaw F3-12800CL7D-4GBRM)?

    If it is the same, could you please post your bios settings for the RAM e.g Timings, Voltage etc... and get back to me.


    Thanks
     
  49. snkrvmph

    snkrvmph Private E-2

    Nope nothing is overclocked. I had that ram in my machine but recently replaced it in hopes of fixing the problem. I'm still getting it. Now I have this in there:

    http://www.newegg.com/Product/Produ...-_-na-_-na-_-na&AID=10440897&PID=3876131&SID=

    With the stock timings. I have tried overclocking the voltage and do seem to get better results... although I still get BSODs.

    I really can't say how much I appreciate the help.

    -Dave
     
  50. imzo79

    imzo79 Private E-2

    Hi

    hmmm... quickly running out of ideas.

    When you say 'stock' timings im assuming that you may have had to alter the settings in the bios yourself to get them to match the manufacturers defaults (at least thats what i had to do with mine)...

    There is one more thing i can think of (if like you say nothing is overclocked in the bios or anything changed apart fromthe RAM settings), and that is to raise the 'CPU-NB VID' voltage by 2 steps up to 1.150V from the default of 1.10v. Also raise the CPU NorthBridge frequency by 1 step to x11/2200MHz - then save changes and exit. They are the settings i have mine on now - and i dont get anymore BSODs.

    I also have my CPU 'undervolted' by 1 step to 1.350v (from the default of 1.375), as this saves some power and produces 'slighty' less heat, although because every chip is different i cannot guarantee that it will be stable for you - but give it a try (i have even been as low as 1.300v stable but put it back upjust because i felt it was a bit too low).

    But try raising the CPU-NB VID and the CPU NB fequency as i said and then get back to me with the results, doing this should also get a bit more performance out of your RAM.


    Ps. I hold no responsibility for any damages that may occure during any of the above suggestions - these settings are what my system are configured to atm, but every system is different - so please proceed with caution. I personaly dont feel that applying the above suggestions will cause any damage as i havnt using the same settings, but i cannot give any guarantees.
     
    Last edited: Dec 8, 2010

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