Another machine checked in the same company

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by ONEEYEMAN, Aug 12, 2014.

  1. ONEEYEMAN

    ONEEYEMAN Corporal

    Hi, ALL,
    Couple of weeks ago I started 2 threads about 2 different machines in a company I'm helping.
    Those 2 were successfully resolved.
    At the same time I did run MalwareBytes scan which found couple of PUPs.

    But now I have access to one of the machine in their office. So I completed scanning that machine and got the logs which will be attached.

    Please let me know if you need me to re-run the MalwareBytes to get the new log.

    Thank you.
     

    Attached Files:

  2. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Re-run HitmanPro and delete the Potential Unwanted Programs

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: AVG SafeGuard toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG SafeGuard toolbar\18.1.9.786\AVG SafeGuard toolbar_toolbar.dll
    O3 - Toolbar: AVG SafeGuard toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG SafeGuard toolbar\18.1.9.786\AVG SafeGuard toolbar_toolbar.dll
    O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG SafeGuard toolbar\vprot.exe"
    O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\18.1.9\ViProtocol.dll

    After clicking Fix, exit HJT.

    Uninstall the below programs. If you do not find them or they will not uninstall, just keep going.
    AVG SafeGuard toolbar
    Java 7 Update 9

    Delete this folder:
    C:\Users\rsm\AppData\Roaming\0D0S1L2Z1P1B0T1P1B2Z

    Now install the current version of Sun Java -
    Please download AdwCleaner by Xplode and save to your Desktop.
    • Double click on AdwCleaner.exe to run the tool.
      Vista/Windows 7/8 users right-click and select Run As Administrator
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Attach the logfile to your next next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

    [​IMG] Now download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach the JRT.txt to your next message.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

    Please attach the following:

    AdwCleaner[R0].txt
    the JRT.TXT log
    C:\MGlogs.zip​
     
  3. ONEEYEMAN

    ONEEYEMAN Corporal

    Hi,
    Logs are attached.

    Thank you.
     

    Attached Files:

  4. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Hello

    Please run MSconfig and put your pc into "normal startup mode". IT should NOT be used as a long-term startup manager, but for debugging problems.

    Delete this old ComboFix folder > C:\Qoobox

    Re-run AdwCleaner.exe
    • Click on the Scan button
    • When the scan is ready click on the Clean button
    • A log file will automatically open after the scan has finished
    • Please attach the log file, located at C:\AdwCleaner[Sx].txt

    How is the machine running now?
     
  5. ONEEYEMAN

    ONEEYEMAN Corporal

    Hi,
    Logs is attached.

    Do you want to re-run anything after resetting the machine to "Normal Startup Mode"?

    The machine is running better, but still a little slower that usual.

    Also when in IE, trying to download something I go thru some "vigilink.com" site and then been redirected to the download page.

    Thank you.
     

    Attached Files:

  6. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Not at this time...

    Please run this:
    Reset Internet Explorer to defaults

    Any improvement?
     
  7. ONEEYEMAN

    ONEEYEMAN Corporal

    Hi,
    Nope, it still goes thru the vigilink.com when I try to download something. And as far as I can see Chrome is not affected.

    But I want to have a clean system here...

    Thank you.
     
  8. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Open IE > click on Tools > Internet options > Security > select "Restricted sites" zone
    • Click on the Sites radio button
    • Add the site *.vigilink.com to the zone then Close
    • Click OK

    Re-start IE and test.
     
  9. ONEEYEMAN

    ONEEYEMAN Corporal

    Hi,
    Nope, didn't fix it either.
    I have an IE version 9 on WIndows Vista 32-bit. So what I do for testing is:

    1. Open the Internet Explorer and go to the forums.majorgeeks.com.
    2. Open up this thread.
    3. On the first reply in this thread there is a link to download newer version of JAVA. I do a right click on that link and select "Open in new tab".
    4. When the new tab opens, the title of the window (text on the tab) says "vigilink.com" for a good 2-3 sec amd then it opens up JAVA download page.

    As far as I understand it should go directly to JAVA download page and the tab title should not say "vigilink.com" even for a second.

    Hopefully this instruction will help you figure out what to do with this.

    Thank you.
     
  10. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

  11. ONEEYEMAN

    ONEEYEMAN Corporal

    Hi,
    I tried to opt-out from the service, but after re-starting IE, its still there.
    I tried to opt-out from both IE and Chrome, then restarting IE, and it still not removed.

    What is going on?
    Is it some IE extension/add-on that is using this and prevents opting out to work properly?

    Thank you.
     
  12. ONEEYEMAN

    ONEEYEMAN Corporal

    Dr. Moriarty,
    I turned off everything.
    The only thing I can't turn off is "PasswordBox Helper".

    Do you know how do I remove it? Going to "Tools->Manage Add-ons" I can't disable it. And it does not show up in the "Add/Remove Programs".

    Thank you.
     
  13. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Hello, ONEEYEMAN

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: PasswordBox Helper - {5DB69B97-934B-451D-94DB-32EF802A01CD} - C:\Program Files\PasswordBox\Application\pbbtn.dll

    After clicking Fix, exit HJT.

    Delete this folder > C:\Program Files\PasswordBox

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.
     
  14. ONEEYEMAN

    ONEEYEMAN Corporal

    Dr. Moriarty,
    This worked OK.

    After clicking Fix, exit HJT.

    It seems I can't remove 3 files in that folder:
    libeay32.dll 1154KB 5/28/2013
    libwebsocketswin32.dll 89KB 5/14/2014
    pbbtnService.exe 66KB 5/14/2014

    This worked fine.
    And looking at the IE "Tools->Manage Add-ons" I don't see that add-on anymore.

    But trying to download something still forwards me to the viglink.com!!!!! ;-)
     
  15. ONEEYEMAN

    ONEEYEMAN Corporal

    Also, is there anything you want me to re-run and fix?
    Is my logs clean?

    Thank you.
     
  16. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    :major

    A service from PasswordBox is running...

    Open notepad and copy and paste the following text in the quote box into the window:
    Save this as fix.bat
    Choose to save as "all files".
    Double-click fix.bat and let the program run.
    A small black dos window will flash, this is normal.

    Now delete the C:\Program Files\PasswordBox folder.

    *Asking my colleagues for their input on viglink.... otherwise - your logs are clean.
     
  17. ONEEYEMAN

    ONEEYEMAN Corporal

    Dr. Moriarty,
    The PasswordBox is gone.
    I will wait for resolution on the viglink.com, before finalizing this machine.

    Thank you.
     
  18. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Are you still having trouble with viglink?
    Is it only with internet explorer?
    Does it affect all sites/links you try to go to/click on?



    You could add this to the host file.
    You could try this: http://simple-adblock.com/
     
  19. ONEEYEMAN

    ONEEYEMAN Corporal

    Hi,
    I have IE and Chrome on that machine.
    On IE I see viglink only on download. If its a regular link nothing happened. For an example see above my expplanation.
    For the Chrome - I don't know, didn't try it on download.

    What hosts file are you talking about?

    Thank you.
     
  20. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I do not have time to further explain. Need to step out. Dr M will see what I have said and advise you further.
     
  21. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

  22. ONEEYEMAN

    ONEEYEMAN Corporal

    Hi, guys,
    Changing /etc/hosts file fixed it.
    I don't see viglink.com anymore trying to download something in IE.

    Problem is solved.
    However, I feel like this is kind of hackish, but I guess this is fine.

    Now it feels like IE starting a little faster than before. :)

    Thank you.

    P.S.: Since the computer was moved to the "Normal" start-up mode, do you want me to re-run anything?
    If not I think I'm done with this machine as well. I just need a finalizing steps here. :)
     
  23. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    You're welcome.

    * If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. It provides no "real-time" protection unless you purchase it and does not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. Go back to step 4 of the READ ME and re-enable your Disk Emulation software with Defogger if you had disabled it.
    3. If running Vista or Win 7, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    4. Go to add/remove programs and uninstall HijackThis.
    5. Go to the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove, you can delete these files now.
    7. Any other miscellaneous tools we may have had you install or download can be uninstalled and/or deleted.
    8. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work through the below link:
    Safe surfing! [​IMG]
     
  24. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Why "hackish", when compared to the changes that Spybot - Search & Destroy had already made to the default hosts file? Which, as you see, didn't quite go far enough in securing this office pc. ;)
     

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