Browser redirect, multiple machines, scorecardresearch.com

Re run Hitman and have it remove the little bits it is finding.


Download OTL to your desktop.

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Vista and Windows 7 users Right-click OTL and choose Run as Administrator)
• When the window appears, underneath Output at the top change it to Minimal Output.
• Check the boxes beside LOP Check and Purity Check.
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

Attach both of these logs into your next reply.




Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Please download AdwCleaner by Xplode and save to your Desktop.

• Double click on AdwCleaner.exe to run the tool.
• Vista/Windows 7/8 users right-click and select Run As Administrator
• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
• The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
• Attach the logfile to your next next reply.
• A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

 

You can delete what Hitman is still showing manually.

Folder:
C:\ProgramData\APN

..and these registry entries...

• HKU\.DEFAULT\Software\AskPartnerNetwork
• HKU\S-1-5-18\Software\AskPartnerNetwork

I am not seeing anything strange in the logs to cause redirection. You should try resetting your browsers: (And let us know if it makes any difference)

Reset Internet Explorer 9, 10, and 11 to Defaults
Reset Google Chrome to defaults
Reset Mozilla Firefox to defaults

 

How many other machines are there? You could at least reset all the browsers for each machine involved and let me know how that pans out.

 

OK, I'll be floating around somewhere.