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Malware Removal Malware removal forum. Please see the READ ME FIRST thread before you post. Forum is staffed by a small number of volunteers, please be patient.


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  #21  
Old 10-28-10, 02:49
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Default Re: Need help cleaning, 4 viruses

Ran the HJT and checked / fixed.

There are 4 Folders within C:\Documents and Settings\All Users\Application Data\MFAData, 'logs' 'mkt' 'pack' 'selfupd', and 2 other files being mfaurlconf.ini
and state.dat

Within the folders is a plethora of other files, im assuming something to do with AVG as there seem to be avg named files in the 'Selfupd' folder

i've uninstalled avg just for doing the disinfection realizing it really just gets in the way. going to go for avast! as i personally think its the better free scanner atm.

removed remnants of avg as requested. ( will install avast as soon as were finished )

MGlogs as requested.


Things seem to be running alright, my biggest concern was the security of the computer.


Thanks once again for taking all this time to tend to my issues
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  #22  
Old 10-28-10, 02:52
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Default Re: Need help cleaning, 4 viruses

You're most welcome. Now, let's do this, I need a closer look

Now we need to use ComboFix
  • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    • If it is not on your Desktop, the below will not work.
  • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
  • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
  • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
Code:
KILLALL::

DirLook::
C:\Documents and Settings\All Users\Application Data\MFAData
  • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
  • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
  • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
  • Now use your mouse to drag CFscript.txt on top of ComboFix.exe



  • Follow the prompts.
  • When it finishes, a log will be produced named c:\combofix.txt
  • I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Attach the c:\combofix.txt
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  #23  
Old 10-28-10, 03:08
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Default Re: Need help cleaning, 4 viruses

One closer look just for you.

EDIT: I also received an error of sorts before it started scanning, but apparenty i forgot to save the txt file i put it in.
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  #24  
Old 10-28-10, 09:22
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Default Re: Need help cleaning, 4 viruses

Well, I think you are all set up now! You can follow final steps.

If you are not having any other malware problems, it is time to do our final steps:
  1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
  2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
    • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
    • "%userprofile%\Desktop\combofix" /uninstall
      • Notes: The space between the combofix" and the /uninstall, it must be there.
      • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
  3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
  4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
  5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
  6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
  7. Go to add/remove programs and uninstall HijackThis.
  8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
    related to MGtools and some other items from our cleaning procedures.
  9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
    • Refer to the cleaning procedures pointed to by step 7 of the READ ME
      for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
  10. After doing the above, you should work thru the below link:
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  #25  
Old 10-28-10, 18:33
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Cool Re: Need help cleaning, 4 viruses

Excellent, will follow steps and follow with a clean avast! install.

Thank you for the time you put into this, it is very much appreciated!!

will definitely refer people in need or help or just some reliable and MajorGeek stamped tools.

Best of wishes to you.

-Ash
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  #26  
Old 10-28-10, 18:53
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Default Re: Need help cleaning, 4 viruses

You are most welcome. Take care and safe surfing. Yes refer people here! I knew nothing when I first found MajorGeeks!
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