Annoying IE Bar

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by DarkFable, Jul 27, 2005.

  1. DarkFable

    DarkFable Private E-2

    Everytime I open my IE, this annoying Blue bar comes up. I've scanned with Spybot S&D, Adaware, Spybot Doctor, Trendmicro, HJThis, and all had no success in removing it. It may stop it from coming up for the first few times i open IE, but then BAM its back.

    *Note System Restore was turned off while doing scans.

    Pic of the IE bar
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please follow standard cleanup procedures as given below:

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps below:



    [​IMG] Download HijackThis 1.99.1

    [​IMG] Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    [​IMG] Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.

    [​IMG]Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    [​IMG]Run HijackThis and save your log file.

    [​IMG] Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).

    [​IMG]Need help with HJT? See this thread: NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting
     
  3. DarkFable

    DarkFable Private E-2

    I forgot to mention that i did all those steps. Here is my log.
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    First, please disable SpySweeper and any other antispyware or antivirus programs you may have so they will not block anything we try and fix.

    Download this trial version of Ewido Security Suite

    • Install ewido security suite
    • Launch ewido, there should be an icon on your desktop double-click it.
    • The program will have a window come up. One of the buttons on the left is to Update. Click the Update button.and then Start the Update. The update will start and a progress bar will show the updates being installed.
    • After it completes the update, click the Scanner button

    Now exit Ewido. Now print the below instructions or save them locally because I want you do have no browsers opened and also have no connection to the internet (unplug your cable) while doing the below.

    Okay, reboot into safe mode and follow the steps below. (If you have any problems at all trying to get into safe mode to complete these steps, just run them in normal boot mode and make sure you tell me when you come back.)

    Open up Ewido and do the following:


    • Click on Scanner
    • Then click Settings
    • Under What to Scan? Select Scan every file
    • Then click OK
    • Click on Complete System Scan and the scan will start.
    • Let the program scan the machine
    While the scan is in progress you will be prompted to clean files that are infected. Leave the defaults selections (to Remove and backup) and click OK. To save yourself some time, you can select Perform action with all infections and then click OK. With the option to scan every file, a lot of cookies will be removed.

    Once the scan has completed, there will be a button located on the bottom of the screen named Save report


    • Click Save report
    • Save the report to your desktop or anyplace you will be able to find it to upload here.
    Reboot into normal mode and reconnect to the internet.

    Come back here and post the Ewido Scan Report along with a fresh HJT log.
     
  5. DarkFable

    DarkFable Private E-2

    Completed the scans with no luck, the bar is still there.
     

    Attached Files:

  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please make sure System Restore is OFF and the Viewing of Hidden Files & Folders is Enabled as per the tutorial.


    Next, you need to uninstall Ewido so it will not block anything we try and fix. Also, you MUST disable SpySweeper and any other antivirus or antispyware programs.

    Now scan with HijackThis and Check the Boxes for the following:

    Make sure All Browser Windows are Closed when you Click FIX.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.idjpnhglwiplt.net/0IqjQ5BuDlW9RCKib9VqAAil0URlHrXJ0BKemOvXynPLpAz3JBP ai0J3Pzneaajg.htm

    O4 - HKCU\..\Run: [mathmail] C:\DOCUME~1\OKUKA~1\APPLIC~1\FOURCU~1\loud mfcd.exe

    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)

    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

    O23 - Service: Visualware CallerIP (CallerIP) - Computer Associates International, Inc. - (no file)
    O23 - Service: Remote Administrator Service (r_server) - Unknown owner - C:\WINDOWS\system32\r_server.exe" /service (file missing)

    Again, make sure All Browser Windows are Closed when you Click FIX. NOW:
    Please boot into Safe Mode with the Viewing of Hidden Files & Folders Enabled and navigate to and DELETE the following if they should remain:

    C:\Documents and Settings\OKUKA~1\Application Data\FOURCU~1 ←–– Delete this whole folder if it exist!

    NEXT:
    Run CCleaner to clean up cookies and temp files.

    Run full scans with Ad-Aware SE & Spybot S&D and have both programs fix what they find.
    Note: Remember to get all updates before doing the scans.

    Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    Temporary Files
    Temporary Internet Files
    Recycle Bin


    And Click OK.


    Reboot to Normal Windows , Scan with HijackThis and attach the new log.
     
  7. DarkFable

    DarkFable Private E-2

    Hey, i think that the bar is now gone. But one other problem if i may... When i open the search function.. An installation for Microsoft Office 2003 comes up and then Windows Explorer has to be end tasked..If you could also give me support for that, i'd appriciate it.

    BTW, awesome job removing the bar. :D
     

    Attached Files:

  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Your HJT log looks clean, for the other problem I recommend post that in the Software Forum. Those guys will get you all fixed up!

    You should now see this article on How to Protect yourself from malware!
     

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