Can't access owner folders/documents but other folders in master HD! Please help!

Discussion in 'Hardware' started by tomcruise3230, Jun 15, 2009.

  1. tomcruise3230

    tomcruise3230 Private E-2

    I have a Seagate Internal HD where i have "windows xp" installed that isn't working properly due to shock however i can still turn it on but it only shows up a blank black screen and doesn't go no where. So i had to put it in an external enclosure with my other "windows xp" PC . Doing that I can access folders like "programs" and "windows" and "guest documents" however what i cannot do is try to go inside the owner/admistrator folder because i get the message "access denied- this folder is unaccessible". When i go to "properities" it says it has 0 bytes however when i click on the "hard drive icon" itself it says it does have almost all the 120 GB (and over 48% free space) i have saved on the administrators account. I already tried running it on safe mode but it just restarts over and over and doesn't go through.

    So please tell me how can I possibly recover files (only want to recover very important documents only) where windows is installed and I am not getting premission to check the "owner/adminstrators" folder and documents.
     
  2. Petaluma

    Petaluma First Sergeant

    An idea or 2

    You could download and burn a Live Linux distribution (boots and runs from cd/dvd) this might be able to get around those pesky problems.

    I would recommend Knoppix or Mandriva (DL and burn ISO) then make sure your pc checks the cd/dvd first (can be adjusted in your BIOS) then boot and you will have access to the files. (Unless they are completely borked-from shock)

    OR
    If you are not comfortable with that...
    You can use a program offered here at MG's called Recuva

    http://majorgeeks.com/Recuva_d5514.htm

    (Note the above program can take hours to complete depending upon system specs-grab a cold one and kick back)

    I have used it several times and have had very good results-

    Petaluma
     
  3. tomcruise3230

    tomcruise3230 Private E-2

    I never tried but i will do what you suggest.

    also does anyone know another method i can use?
     

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