Malware Problems

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by sibzjabroni, Sep 10, 2007.

  1. sibzjabroni

    sibzjabroni Private E-2

    Hello,

    I followed the 'read and run me first' thread.
    I still seem to have a virus!!
    Can anyone point me in the right direction?

    I will attach my logs.

    P.S:
    Counterspy, and Panda Scan Didn't work :(
    and I had to run the scans in normal mode because safe mode wouldnt work!
     

    Attached Files:

  2. sibzjabroni

    sibzjabroni Private E-2

    Holy Crap, My browser just went mental and opened up like 40 IE windows.

    Here are the rest of the logs:
    Ok it wont let me upload my hijack this log!!!!! :cry
     

    Attached Files:

  3. sibzjabroni

    sibzjabroni Private E-2

    I cant find the delete post button?
     
  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    First, let's start by running the below...
    1. Download this file - combofix.exe
    2. Double click combofix.exe & follow the prompts.
    3. When finished, it will produce a log for you. Attach this log to your next reply
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Once you complete the above, reboot and attach the following fresh logs.
    • ComboFix Log
    • HijackThis Log
    • ShowNew Log
    • GetRunKey Log
     
  5. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Regular users do not have this option.
     
    Last edited: Sep 11, 2007
  6. sibzjabroni

    sibzjabroni Private E-2

    Thanks for the quick response :)

    Here they are:
     

    Attached Files:

  7. sibzjabroni

    sibzjabroni Private E-2

    Get Run Key
     

    Attached Files:

  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    First, please disable any antivirus and/or antispy programs you have installed so they will not block this fix.

    Step 1:
    Now scan with HijackThis and check the boxes for the following entries:
    ( Make sure ALL browser windows are closed when you click FIX )

    Again, make sure ALL browser windows are closed when you click FIX.

    Step 2:
    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Check the 'Input script manually' box.
    • Click on the magnifying glass icon.
    • Copy everything in the Quote box below, and paste it in the box that opens:
    • Now click the 'Done' button.
    • Click on the traffic light icon and OK the prompt.
    • You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt

    Step 3: Begin here after rebooting from Step 2!
    Next Reset Web Settings & Default Security Settings

    Note for IE 6 users:
    To Reset Web Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK

    To Default Security Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Security Tab and click Default Level for Internet, Local Intranet, Trusted Sites, and Restricted Sites. For IE 7 users, simply click the "Reset all zones to default level" button.

    Note for IE 7 users:
    Select Internet Options, then the Advanced Tab and then the Reset button under Reset Internet Explorer Settings.


    Step 4:
    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main ATF Cleaner menu to close the program.


    Step 5:
    After you have completed ALL of the above in the correct order, please attach the following logs.
    • HijackThis Log
    • ShowNew Log
    • GetRunKey Log
    • Avenger Log
    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.
     
  9. sibzjabroni

    sibzjabroni Private E-2

    Sweet I have done that. I had a couple problems...

    1. I could not use ATF cleaner on firefox.. It was a Grey Button. (if it doesnt matter then thats ok.)

    2. I got a Virus warning as soon as I started Ie Again. (I have attached an image)


    Here are the Logs...
     

    Attached Files:

  10. sibzjabroni

    sibzjabroni Private E-2

    The rest of the attachments..
     

    Attached Files:

  11. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    First, please disable any antivirus and/or antispy programs you have installed so they will not block this fix.

    Step 1:
    Now scan with HijackThis and check the boxes for the following entries:
    ( Make sure ALL browser windows are closed when you click FIX )

    Again, make sure ALL browser windows are closed when you click FIX.

    Step 2:
    Copy the contents of the below Quote Box to Notepad. Then click File and then Save As. Change the Save as Type to All Files. Name the file fixme.reg and then click save. (make sure you save it somewhere you can find it. Saving it to your Desktop may make that easy.) Then double-click on the fixme.reg file on your desktop (or locate it with Windows Explorer and double click on it if not saved to the Desktop) and when it prompts to Add in to the registry, say yes.
    Step 3:
    Now we need to run Avenger again like before.
    • Run avenger.exe by double-clicking on it.
    • Check the 'Input script manually' box.
    • Click on the magnifying glass icon.
    • Copy everything in the Quote box below, and paste it in the box that opens:
    • Now click the 'Done' button.
    • Click on the traffic light icon and OK the prompt.
    • You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt

    Step 4: Begin here after rebooting from Step 3!
    Next we need to run CCleaner. Download, install and run.

    Step 5:
    After you have completed ALL of the above in the correct order, please attach the following logs.
    • HijackThis Log
    • ShowNew Log
    • GetRunKey Log
    • Avenger Log
    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.
     

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