Low disk space virus/malware?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by justifythegame, Aug 11, 2011.

  1. justifythegame

    justifythegame Private E-2

    So for the past week i've been getting the popup that says low disk space, then my computer kind of slows down/freezes for like a minute then goes back to normal. I went back and freed up a gig of space, but i still get the same problem. When the popup comes i go and check the hard disk space and suddenly its like 1.1 mb, then a few mins later it goes back to 1 gig. I scanned with hitmanpro, malwarebytes and super antispyware and nothing came up. I would really appreciate it if someone could give me some advice, thanks.

    Also i tried to just do a system restore a few days ago but it appears all my restore points have been deleted.
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Welcome to Major Geeks!

    Please read ALL of this message including the notes before doing anything.

    Please follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. justifythegame

    justifythegame Private E-2

    thank you for responding kestrel, i am attempting to do everything on the list however because i keep running out of disk space, i get a error that says not enough space on disk when trying to uninstall all the javas i have...so i have to wait for when my hdd space goes back to normal when im uninstalling...i think this could take me all day.
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Skip the Java uninstall for now and just continue on with more important steps. Use safe mode if normal mode is proving to be problematic.
     

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