computer displays " Cannot find 'file:///C:/WINDOWS/privacy-danger/index.htm'

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by morgoth86, Aug 20, 2008.

  1. morgoth86

    morgoth86 Private E-2

    when i log on to my computer it displays " Cannot find 'file:///C:/WINDOWS/privacy-danger/index.htm' my desktop background is white with icons and wont let me display a pic. also everything on my startmenu is gone but programs i have put on myself. please help
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.


    If something does not run, write down the info to explain to us later but keep on going.

    Do not assume that because one step does not work that they all will not.


    READ & RUN ME FIRST. Malware Removal Guide


    Note:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    Starting your computer in Safe mode

    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     
  3. morgoth86

    morgoth86 Private E-2

    i ran the scans from your post and they all worked correctly from what i could tell. it seems all the problems have been fixed as far as i know here are the attached logs. thank you for your help and i will wait for your reply
     

    Attached Files:

  4. morgoth86

    morgoth86 Private E-2

    here is the the last log thanks again
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    It looks like the scans took care of most of it....let's jst do this:

    Please Disable Spybot's TeaTimer

    * Run Spybot and click Mode
    * Select Advanced Mode.
    * Then click Tools and select Resident.
    * Now in the right window pane, uncheck TeaTimer.
    * Also while this is open, in the left column now select IE Tweaks
    * and then in the right pane make sure all the Miscellaneous locks are unchecked.
    * Now quit Spybot!

    Right click your desktop / properties / desktop / customize / web....and make sure there is nothing checked and no item other than My current home page.

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Use windows explorer to find and delete:
    C:\WINDOWS\system32\emver.ini

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now tell me what issues you may still have. :)
     
  6. morgoth86

    morgoth86 Private E-2

    everything seems to be back to normal however when i ran the mgtool
    these two options where not available to fix is that a problem? also do i need to do the step toggle system restore? thanks again:)

    R0HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    about:blank

    O24 - Desktop Component 0: Privacy Protection - (no file)
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Actually that is good...:)

    If you are not having any other malware problems, it is time to do our final steps:
     

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